Support NavigatorNHS

Essex Partnership University NHS Foundation Trust

Chelmsford, CM1 7LF Permanent £25,760 to £27,476

Posted 16 September 2026 Closing date 30 September 2026

Beaulieu Park (2.8 miles, direct) Epping Underground Station (15.9 miles, direct) Chelmer Valley Park-and-Ride (1.2 miles, direct)

Job summary

Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.

You will be working as a Support navigator/administrator to assist the multidisciplinary clinical team, working in one specified pathway or across pathways in accordance with area / locality structures, You will be working from an office base and be central to the team in delivering administration support.

Main duties of the job

General administration

Ability to communicate both verbally and in writing routine information non-clinical information relating to community appointment

Methodical organized approach to work with good attention to details

Ability to use Microsoft Word Packages

ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne

Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic.

Ability to engage with people at all levels (i.e. patients and clinicians)

Job description

Understanding clinical systems .

General administration tasks , including minute taking, Excel management, appointment booking, Answering telephone calls

Enhanced communications skills .

Day to Day organization of the team.

Ability to report on KPI's and auditing.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
We run recognition awards to recognise staff's hard work and dedication.

Benefits

27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
Excellent pension of up to14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
Flexible working: available from day one for most roles.
Job share: Applications for job shares are welcomed.

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