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Kingston upon Thames Customer Service & Admin

People and Development AdministratorNHS

Surbiton, KT5 9AL Permanent £33,262 to £36,027
Posted 4 September 2026 Closing date 18 September 2026
Surbiton Rail Station (0.6 miles, direct) Dundonald Road Tram Stop (4.3 miles, direct) Cromwell Road Bus Station (1.8 miles, direct)

Job summary

We are looking for a proactive, organised People and Development Administrator to join our People Services Team at Hollyfield House. This is a varied role covering recruitment, onboarding, learning and development, and reporting. You'll be a first point of contact for managers and staff, and your work will genuinely support people across the organisation.

You'll run recruitment processes end to end, handle new starter and contract admin, coordinate training and induction, produce workforce reports, and answer people-related queries day to day.

This is a permanent post and is for 30 hours per week. The usual working hours are 9am 5pm and will be Monday Thursday.

You will be mostly based at Hollyfield House although you may also need to be able to travel to our other sites as needed.

Please apply using the NHS Jobs online system. Please apply by copying your CV and providing a supporting statement on how you meet the requirements set out in the person specification and job description under the CV upload section. Please refer to the CV application support guide for help submitting your application.

CLOSING DATE 18/09/2026

INTERVIEW DATE 01/10/2026

Please be aware that the closing date may be brought forward in the event of a high number of applications.

Main duties of the job

Day to day, you'll be the person who keeps our recruitment and people processes moving. As part of a small team, you'll guide managers through hiring the right people, keep new starters' paperwork on track so they can join on time, and make sure training and induction sessions run without a hitch.

You'll juggle a mix of admin, problem-solving and communication checking documents carefully, chasing outstanding actions, and answering queries from staff at all levels with patience and professionalism. Strong attention to detail matters here: small errors in paperwork or records can have a big knock-on effect, so accuracy is something you'll take real pride in.

It's a role that suits someone who's organised, likes variety, and enjoys getting the details right because behind every smooth recruitment process or well-run training session is someone doing the groundwork. That someone could be you.

In return, you'll build broad, transferable HR and people skills, gain hands-on experience across the full employee journey, and know that your work directly helps colleagues start well, develop, and feel supported a genuinely good foundation for a career in People Services.

We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options may vary depending on the role.

Job description

When completing your application please refer to full Job Description - this can be found under supporting documents.

Role Highlights:

  • Varied role: recruitment, people admin, L&D coordination and reporting
  • First point of contact for managers and staff on people policies and processes
  • Involved from pre-employment checks through to running Corporate Induction
  • Hands-on with NHS Jobs, ESR and other core HR systems
  • Flexible working to support work-life balance
  • Supportive team that welcomes your ideas for improving how we work
  • A role where you'll see the direct difference your work makes to colleagues' experience
  • Freedom to work independently change things for the better, ask questions, share ideas and innovate

About us

At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.

Why Choose Us?

NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes

Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays

Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts

Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients

Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds

Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter

Join Us Today

We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.

We recognise that applicants may choose to use AI as part of their application process. This is permitted, however please clearly state within your application where AI has been used.

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