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Maidstone Customer Service & Admin

Child Death Review AdministratorNHS

Maidstone, ME15 6NB Permanent £28,392 to £31,157
Posted 1 October 2026 Closing date 15 October 2026
Maidstone West Rail Station (0.4 miles, direct) Rolvenden Rail Station (KESR) (15.5 miles, direct) Chequers Bus Station (0.1 miles, direct)

Job summary

Are you an organised and compassionate administrator with exceptional attention to detail? Join our Child Death Review Service and play a vital role in helping improve outcomes for children, young people and families across Kent and Medway.

In this rewarding role, you'll provide high-quality administrative, coordination and data management support to statutory Child Death Review processes. You'll coordinate multi-agency meetings, maintain accurate records and databases, support reporting requirements and ensure reviews progress efficiently and effectively.

Working closely with healthcare professionals, local authorities, police, education and partner organisations, you'll handle highly sensitive and confidential information with professionalism and care. Your work will contribute to learning from child deaths, helping shape improvements in services and support for families.

If you are organised, resilient and committed to our values of care, inclusion, trust, integrity and continuous improvement, we'd love to hear from you. Join us and help make a lasting difference.

Main duties of the job

  • Coordinating statutory Child Death Review meetings, including Joint Agency Responses, Rapid Reviews, Child Death Overview Panels and thematic reviews.
  • Managing diaries, meeting arrangements, agendas, papers, minutes and action logs.
  • Processing child death notifications and maintaining accurate, secure databases, records and tracking systems.
  • Monitoring review timescales, following up outstanding information and escalating delays or data quality concerns.
  • Collating, validating and submitting data for reports, dashboards, audits and statutory reporting requirements.
  • Acting as a professional point of contact for NHS services and partner agencies, including local authorities, police, education and HM Coroner's Office.
  • Handling highly sensitive and confidential information in accordance with information governance and data protection requirements.
  • Supporting quality assurance, service improvement, standard operating procedures and wider safeguarding activities.
  • Providing routine team administration, as required.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Job description

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

About us

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That's why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

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