Customer Service AssistantUniversity

Closing Date: Wednesday, 7 October 2026, 11:59 pm.

About the Role

Warwick Accommodation requires a Customer Service Assistant to support the Customer Services team and provide administrative support to the Customer Services Manager.

Hours will be 18 hours per week (working 5 days over 7 on approximately 6 occasions per year to support the University Open Days). The flexibility to work extra hours if required would be desirable during very busy periods.

For details on the experience and skills required, please refer to the job description (link here).

About You

This is an excellent opportunity for someone with good organisational and administration skills who would like to work closely with our Student Customers.

About the Department

For more information, please visit the Estates department (Estates | University of Warwick) and Warwick Accommodation (Student accommodation & housing | Warwick Accommodation) websites.

How to Apply

To apply please complete your essential personal details and attach a CV and cover letter by 11.59pm on the closing date.

We will review applications throughout the advertising period and may contact shortlisted candidates before the closing date. We therefore encourage interested applicants to submit their application as early as possible. We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.

Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history.

Your cover letter should detail your motivation for applying for the role as well as detailing how you meet the essential and desirable criteria.

The interviews will be held on TBC.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the 'Apply' button.

£26,093 to £26,707 per annum.