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Birmingham Customer Service & Admin

Team Administrator - GeneticsNHS

Birmingham, B15 2TG Permanent £25,760 to £27,476
Posted 24 September 2026 Closing date 8 October 2026
University Rail Station (0.3 miles, direct) Edgbaston Village (West Midlands Metro) (1.5 miles, direct) Birmingham Coach Station (2.7 miles, direct)

Job summary

An exciting opportunity has arisen in the Clinical Genetics Unit, based at Birmingham Women's Hospital, to join our WGS team.

The Clinical Genetics Unit provides diagnostic, counselling and support for individuals who have, or are at risk of a variety of inherited conditions.

This post is primarily office based but there may be some scope for flexible working.

If you have experience within the NHS of Microsoft Office packages and databases, of providing administration support to a clinical team, have excellent verbal and written skills, the ability to prioritise and work under pressure and are a conscientious team worker, then we would like to hear from you.

Main duties of the job

The role would suit an enthusiastic, highly organised administrator who has the capacity to work under pressure and to tight deadlines, with an aptitude for multi-tasking. The candidate should also have a high level of attention to detail, strong decision making skills and the ability to effectively manage their time and workload. The post requires good IT skills, working knowledge of Word and Excel and the ability to communicate well with both NHS staff and the general public both over the telephone and face to face.

The post holder should be educated to GCSE level or equivalent in English with accurate keyboard skills and also have good communication and be able to manage their own time and work on their own initiative as well as part of a team. Previous experience of working in the NHS along with RSA III would be desirable.

Job description

The post holder will assist the secretarial and administrative team within the Clinical Genetics Unityou will work collaboratively to provide an essential comprehensive secretarial service. There arealso opportunities to support the leadership team in key areas, ensuring that services meetoperational needs.

The role will be based at Lavender House at Birmingham Womens hospital. The successfulcandidate will be working alongside PAs in the Clinical Genetics Administration Team. The day today role will include contact with the wider Admin team, patients and clinician groups.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

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