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Dudley Customer Service & Admin

Team AdministratorNHS

Dudley, DY8 5ST Permanent £25,760 to £27,476
Posted 23 September 2026 Closing date 7 October 2026
Stourbridge Town Rail Station (2.0 miles, direct) Flood Street (West Midlands Metro) (3.6 miles, direct) Stourbridge Interchange (2.0 miles, direct)

Job summary

An exciting opportunity has arisen for a Team Administrator to join the Mental Health Support Teams in Schools (Reflexions).

The post holder will be based at the Ridge Hill Centre, Dudley, with a hybrid working arrangement that includes home working and attendance at the base as required.

The post holder will be required to travel across the Black Country as part of their role to attend Development Days and Face to Face meetings.

Main duties of the job

We are seeking an experienced and enthusiastic Team Administrator with proven administrative skills to join the Reflexions Service.

As part of this busy team, you will provide an efficient, effective, professional, and confidential administrative and secretarial service to a team of clinicians. Responsibilities will include diary management, booking appointments, and maintaining both paper and electronic records in accordance with Trust policies.

The role is demanding and varied, requiring excellent administrative skills, confidence, initiative, and the ability to work autonomously. Applicants should be competent audio typists and have a good working knowledge of Microsoft Office. The successful candidate will be expected to think on their feet, adapt to changing priorities, and provide flexible administrative cover during periods of annual leave and sickness absence to ensure continuity of service delivery.

Job description

Please see the attached Job Description detailing the main responsibilities for this role. The document provides further information about the key duties, day-to-day activities, and expectations of the position, as well as the skills, knowledge, and experience required.

About us

You will join a professional, supportive and approachable team that values collaboration and recognises the importance of a positive working environment in delivering high-quality care.

You will be required to work closely with the Service Manager to support the ongoing development of the service and administrative systems, as well as overseeing the collection and presenting of service wide activity data.

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