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Manchester Customer Service & Admin

Assistant Technical Officer (Health & Education)University

Manchester Full time £28,031 - £30,378 a year
Posted 22 September 2026 Closing date 11 October 2026

We are seeking an enthusiastic and proactive Assistant Technical Officer to join our Health & Education Resource Centre Team within Technical Services.

How to apply:

To apply, please click "Apply Now" and complete the online application form. Please upload an up-to-date CV and a cover letter outlining your suitability for the role.

In your cover letter (max. 2 pages), we recommend that you refer to the Job Description and Person Specification, providing clear examples of how your skills, knowledge and experience meet the essential criteria and, where applicable, the desirable criteria. This will help the shortlisting panel to fully assess your application against the requirements of the role.

About our Team:

Technical Services provides specialist support for learning, teaching, research and enterprise activities across the University. The Health & Education Resource Centre Team delivers expert technical support within simulation, clinical skills and physiotherapy environments, enabling students to develop professional skills through practical and immersive learning experiences.

About the Role:

This is an exciting opportunity to play a key role in supporting the delivery of simulation-based education, clinical skills teaching and physiotherapy practice across Manchester Met. Working as part of a skilled technical team, you will help prepare specialist teaching environments, maintain equipment, support students and staff during practical activities, and contribute to an outstanding learning experience.

The role combines hands-on technical support with customer service, organisation and problem-solving. You'll work with a range of specialist simulation and physiotherapy equipment, helping to ensure our facilities operate safely, efficiently and effectively.

In this role, your key responsibilities will include:

Supporting the delivery of simulation-based education, clinical skills and physiotherapy teaching activities.

Preparing specialist facilities, equipment and resources for practical sessions.

Providing technical support, demonstrations and guidance to students and staff.

Maintaining specialist equipment and ensuring safe, effective working environments.

Working collaboratively with colleagues to deliver a high-quality technical support service.

Please refer to the attached Job Description for full details of the duties and responsibilities associated with this role.

About You:

We are looking for an organised and adaptable individual who enjoys working in a practical, customer-focused environment.

You will be able to demonstrate:

Experience of working in a laboratory, workshop, simulation or similar technical environment.

Experience using specialist simulation-based education equipment and technologies, including high-fidelity manikins and Anatomage Tables.

Knowledge of Health & Safety requirements within clinical, practical or technical environments.

Strong communication skills, with the ability to explain and demonstrate equipment use to others.

Excellent customer service skills and the ability to build positive working relationships.

Ability to work independently as well as collaboratively within a team.

Strong organisational skills and the ability to prioritise a varied workload.

Competent IT skills, including Microsoft Office applications and collaborative platforms.

Why Join Us?

Be part of a skilled and supportive Technical Services team.

Contribute to innovative and immersive learning experiences for future healthcare professionals.

Access training and development opportunities to broaden your technical skills and support your career progression.

Join a department focused on collaboration, service excellence and continuous improvement.

Be part of a diverse, inclusive and values-led university community where your contribution is valued.

Access a range of wellbeing support initiatives, staff networks and colleague benefits.

Work for a university committed to making a positive impact through outstanding education, research and innovation.

Further Information

This role is campus-based and requires flexibility to work across University sites where required. The post holder will normally work between 08:00 and 18:00, with occasional evening or weekend working to support operational requirements.

Please note:

Interviews are provisionally scheduled for the morning of 15 October 2026 and the afternoon of 16 October 2026. Candidates should ensure they are available to attend on one of these dates.

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

£28,031 to £30,378 - Grade 5

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