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Hartlepool Customer Service & Admin

Clinical Team AdministratorNHS

Hartlepool & Stockton, TS24 7NY Permanent £25,760 to £27,476
Posted 16 September 2026 Closing date 30 September 2026
Hartlepool Rail Station (0.4 miles, direct) Park Lane (Tyne and Wear Metro Station) (16.9 miles, direct) Hartlepool Interchange (0.4 miles, direct)

Job summary

We are looking to expand our team of well organised clinical team secretary/administrators, to provide an efficient support service to the Adult Learning Disabilities team based across two sites (Centre of Independent Living, Hartlepool and Wessex House, Stockton). There is the expectation for the successful candidate to travel to either of our bases in cases where cover is needed for leave, and for team meetings.

Due to the role requirements, attendance in base is required and therefore remote working would not be suitable for this role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures, and experience of working in a busy office environment.

Applicants should be self-motivated, organised and have a flexible approach to work. The ability to work as part of a team as well as taking ownership of their own workload. A willingness to perform repetitive tasks whilst maintaining attention to detail and have the capacity to prioritise tasks whilst dealing sensitively with issues and maintaining confidential information.

Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.

Job description

Please refer to the attached job description for further details.

To promote at all times a positive image of people with mental health conditions and/or learning disabilities.

To promote at all times a positive image of the Service/Department and the wider Trust.

To interact compassionately with service users at all times.

To provide a comprehensive administration support service.

To provide cross cover support as required.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

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