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Sefton Customer Service & Admin

Business Admin AssistantCouncil

Sefton Metropolitan Borough Council L20 3NJ Permanent Grade D SCP 5 - 6, £26,427 - £26,847
Posted 22 September 2026 Closing date 2 October 2026

This is a pivotal role and provides a vital cross-service administrative function supporting the delivery of the wider Housing Advice, Housing Support and Welfare Rights team portfolio. You will contribute to the efficient operation and development of a diverse range of services, including:

Homelessness

Housing Advice

Welfare Rights

Resettlement

Working as part of a collaborative team and reporting to the Housing Advice & Welfare Rights Manager, you will ensure high-quality administrative support across services, contributing to positive outcomes for communities across Sefton.

Key Responsibilities Include;

Delivering a wide range of administrative, clerical, and financial tasks, including use of our financial systems for raising and paying invoices.

Management of multiple service inboxes, ensuring timely and accurate responses.

Maintenance and updating of records, databases, and electronic filing systems in line with council processes.

Arranging meetings, and coordination of room bookings.

Supporting with the preparation of documentation and materials for meetings and events.

Taking accurate minutes and providing follow-up administrative support.

Ensuring compliance with GDPR, data protection principles, and confidentiality requirements.

Exercising discretion when handling sensitive information, recognising legal and organisational responsibilities.

Assisting in the production, monitoring, and analysis of performance data and service indicators.

Working flexibly to support different locality offices and service priorities where required.

Closing Date - Friday 2nd October

Provisional Interview Date - Monday 12th October

Please note we reserve the right to close this vacancy early if we receive a high volume of applicants

Position type: Full Time

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