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County Durham Customer Service & Admin

Admin Assistant - Care HomeNHS

Peterlee, SR8 5UP Permanent £13.21
Posted 5 August 2026 Closing date 4 October 2026
Horden (1.2 miles, direct) Park Lane (Tyne and Wear Metro Station) (10.4 miles, direct) Peterlee Bus Station Stand H (0.4 miles, direct)

Job summary

Please note this is a part time contract of 24 hours per week. ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including

Main duties of the job

As an Admin Assistant within Barchester Healthcare, you will be instrumental in supporting your care homes service delivery. Your tasks will include phone management, file handling, managerial support, visitor reception, and interactions with residents. This role is ideal for those with multitasking abilities, computer proficiency, and confident telephone manners. A genuine interest in residents and their families will be essential. Barchester offers you skill development opportunities through specially designed courses to build your confidence. With us, you'll receive competitive pay and access to an industry-leading rewards package including training, wellbeing tools, retail discounts, referral bonuses, and pension schemes.

Job description

Please note this is a part time contract of 24 hours per week.

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be

About us

Barchester Healthcare is a leading provider of high-quality nursing and residential care to thousands of residents across the UK. With over 200 care homes and 7 independent hospitals, Barchester is firmly established as one of the largest care providers in the UK. They are committed to offering superior care that can be trusted and rely upon creating safe, secure, and versatile environments for the elderly. Their mission is to provide compassionate and tailored care to suit the unique needs of each resident, valuing them as individuals. It is this ethos of care that maintains Barchester's reputable standing in the healthcare sector.

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