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Shropshire Customer Service & Admin

Admin Assistant - Care HomeNHS

Ludlow, SY8 1LS Permanent £14.56
Posted 6 August 2026 Closing date 5 October 2026
Ludlow Rail Station (1 mile, direct) Flood Street (West Midlands Metro) (27.7 miles, direct) Knighton Bus Station (14.8 miles, direct)

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have

Main duties of the job

As an Admin Assistant at Barchester Healthcare, located in Ludlow, you will play a crucial role in ensuring the delivery of high-quality care and support to residents. Your varied responsibilities will include answering phones, handling files, and supporting managers. Additionally, you will interact with visitors and residents, showcasing our facilities to prospective clients. To succeed in this role, you should be a people-oriented individual with a good telephone manner, computer skills, and the ability to multitask. Our rewards package includes a competitive salary, free training and development opportunities, retail discounts, a 'Refer a Friend' bonus scheme, and other benefits. If you are ready to use your administration and interpersonal skills in a fulfilling environment, consider joining our team and make a positive impact on people's lives while developing your career.

Job description

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

Barchester Healthcare is a leading provider of high-quality care services in the UK. With a commitment to delivering exceptional care and support, they operate care homes and healthcare facilities that prioritize the well-being of residents. At Barchester, the focus is on creating a vibrant, happy environment where residents receive personalized attention and services they deserve. The company values its employees and offers a comprehensive rewards package, including competitive pay, training and development opportunities, and various benefits to support staff well-being. By fostering a culture of care and community, Barchester Healthcare attracts individuals who are passionate about making a difference in people's lives, providing employees with the opportunity to grow and develop their skills within a supportive organization. Join Barchester Healthcare and be part of a dedicated team committed to delivering the best healthcare services.

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