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Birmingham Customer Service & Admin

Band 4 Business Support Administrator - Learning Disabilities & AutismNHS

Birmingham, B13 8QY Permanent £28,392 to £31,157
Posted 10 August 2026 Closing date 23 August 2026
Kings Heath Rail Station (0.2 miles away) Birmingham Coach Station (2.4 miles away)

Job summary

This is an exciting opportunity for a highly motivated and experienced administrator. The successful post holder will be responsible for providing high level administrative support to the Mental Health, Learning Disabilities and Autism Team, providing a comprehensive support service with a range of administrative and IT skills and knowledge of procedures, protocols and function. The post holder will organise Care (Education) and Treatment Reviews (C(E)TRs) and programme meetings, ensuring that data systems are kept up to date and accurate.

Main duties of the job

The post holder is expected to work flexibly to ensure that a high quality administrative and support service is maintained at all times. They will provide administrative support to the Mental Health, Learning Disabilities and Autism Team including;

  • Organising C(E)TRs
  • supporting programme meetings
  • Developing databases and updating system records
  • supporting invoicing processes
  • ensuring records are kept up to date
  • maintaining an oversight of a shared inbox and prompt response to content

Job description

For further information about the main responsibilities please view the attached job description and person specification.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Yardley Court, or any other agreed site.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

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