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County Durham Customer Service & Admin

Clinical Team Secretary/AdministratorNHS

Durham, DH1 5RD Permanent £25,760 to £27,476
Posted 12 August 2026 Closing date 26 August 2026
Durham Rail Station (1.9 miles away) Johnston School Bus Park (1.6 miles away)

Job summary

An exciting opportunity has arisen within the Mental Health - Acute Liaison service for Clinical Team Secretary/Administrator

Mental Health - Acute Liaison supports multiagency and multidisciplinary services providing care for patients who have been assessed within our acute and community hospitals. In order to support the team our administrating clerical team are front of house and receive referrals, therefore information is gathered and documented on our computer system. The admin team also support with our daily huddles capturing information, documenting in a timely, concise and clear way. You may also need to accommodate urgent requests from senior staff to meet service demand. There is an expectation for weekend cover.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The successful candidate will be working with the Mental Health Teams within services across County Durham.

We are looking to employ a hardworking, conscientious individual who is able to present themselves in a professional manner. The successful candidate would be required to perform administrative duties, have an understanding of Information systems and be able to contribute to ongoing service development.

Job description

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

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