Community Administrator - Falls PreventionNHS
Job summary
The Community Specialist Falls Team is seeking an organised and motivatedAdministratorto assist with the delivery ofStriding Out GaitSmartandFalls Prevention Clinics across community hubs, continuing with the West community hubs as well as the newly commissioned Bosvena and Three Harboursareas.
This role forms part of an exciting new programme commissioned through ICB and INT through Volunteer Cornwall, and working within the Specialist Falls Service. It is aimed at improving mobility, confidence, and falls prevention outcomes for people in our local communities.
We welcome applications from individuals who:
- Have strong administrative and organisational skills
- Are confident using digital systems and managing data
- Communicate clearly and professionally with service users and colleagues
- Can work independently and adapt to a community-based service
- Are enthusiastic about supporting preventative health initiatives
This is for4 hours per week. Although the role isbased in Bodmin, the administrative work can be completedfrom your usual base if internal.
Main duties of the job
As the Administrator, you will play a key role in ensuring the smooth running of our community clinics. Your responsibilities will include:
- Coordinating clinic bookings, schedules, and appointment systems
- Managing referrals, waiting lists, and communication with service users
- Providing administrative support to the Falls Technicians and wider clinical team
- Maintaining accurate records, data entry, and reporting
- Liaising with community hubs, Volunteer Cornwall, and partner organisations
- Supporting general administrative tasks to ensure efficient service delivery
Job description
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.