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Birmingham Customer Service & Admin

HR Compliance AdministratorNHS

Birmingham, B29 6JG Permanent
Posted 11 September 2026 Closing date 25 September 2026
Selly Oak Rail Station (0.3 miles, direct) Edgbaston Village (West Midlands Metro) (2.4 miles, direct) Birmingham Coach Station (3.3 miles, direct)

Job summary

South Doc Services are seeking a HR Compliance Administrator to join the team.

Role - Part time, Monday to Friday 9.30 - 14.30, permanent.

Hours are negotiable and open to discussion at the interview stage.

Based at :

South Birmingham Urgent Treatment Centre

15 Katie Road

Selly Oak

Birmingham

B29 6JG

Salary/rate is dependent on experience.

Job summary

The post holder is responsible for providing effective administrative support to the HR Business Partner, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues and training compliance

Main duties of the job

The post holder is responsible for providing effective administrative support to the HR Business Partner, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues and training compliance.

Responsibilities:

1. Carry out administrative processes as instructed

2. Assist with recruitment and pre-employment checks for new employees

3. Maintain the staff training database

4. Assist with maintaining staffing records in accordance with organisational policies and procedures

5. Act as the first point of contact on behalf of the HR Business Partner when required

6. Handle other telephone and general enquiries

7. Taking messages

8. Processing all forms of communication relating to areas of work

9. All forms of data entry and record keeping relating to areas of work

10. Follow and adhere to Health and Safety procedures

11. Ensuring work areas are tidy

12. Any other delegated duties considered appropriate for the post

Communication

1. Communicate effectively to deliver excellent customer service to colleagues, practices and external partners

2. Communicate effectively to handle delicate matters with discretion and tact while maintaining confidentiality

3. Promote effective teamwork with all staff

4. Provide appropriate communication to identify problems and solutions promptly

Other:

1. An understanding, acceptance and adherence to the need for strict confidentiality

2. Take accountability and responsibility for own area of work

Job description

The post holder is responsible for providing effective administrative support to the HR Business Partner, acting as the first point of contact for employees, clinicians and other external organisations for enquiries relating to employment issues and training compliance.

About us

South Doc Services (SDS) is a non-profit making GP co-operative based in South Birmingham. We have been successful in providing primary, community and secondary care based services since 1996.

We have a wealth of experience in working across the health economy. We have built a solid relationship with Urgent Care providers. They include NHS 111, WMAS, BCHC and secondary care.

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