Medical AdministratorNHS
Job summary
Medical Administrator
Location: Princes Risborough Head Office & and travel to business locations in Buckinghamshire
Hours: 37.5 hours per week covering 5 days
Salary: £25,545 per annum
We are seeking an enthusiastic, organised, and proactive Medical Administrator to join our Primary Care Services Division. This is an exciting opportunity to support a range of community-based Planned Care Services, including:
- Intermediate Gynaecology
- Phlebotomy
- NHS Health Checks
Main duties of the job
Working under the guidance of the Lead Administrator, you will be a key point of contact for patients, clinicians, healthcare assistants, GP practices, hospitals, and external healthcare providers, ensuring the smooth delivery of high-quality patient services.
About the Role
As a Medical Administrator, you will play a vital role in supporting our clinical teams by delivering efficient and professional administrative services. You will be responsible for managing appointments, patient communications, referrals, clinic preparation, and maintaining accurate records while ensuring excellent patient care and confidentiality standards.
Job description
Key Responsibilities
- Booking and managing patient appointments and recalls using EMIS and other appointment systems
- Preparing administrative documentation for clinical sessions
- Typing patient correspondence, clinical letters, and appointment letters
- Managing patient enquiries professionally and efficiently
- Creating and processing hospital referrals using eRS
- Maintaining accurate data logs and spreadsheets
- Liaising with GP practices, hospitals, clinicians, and patients regarding appointments, tests, and reports
- Supporting the administration of multiple specialist clinics
- Ensuring patient records and information are maintained accurately and confidentially
- Assisting with the day-to-day administrative functions of the service
About You
We are looking for someone who:
- Has previous administration experience, ideally within a healthcare or NHS environment
- Has excellent communication and interpersonal skills
- Is confident using Microsoft Office packages, including Excel
- Has strong organisational skills and attention to detail
- Can prioritise workload and work effectively under pressure
- Demonstrates professionalism, discretion, and confidentiality at all times
- Has experience using EMIS Web and eRS (desirable but not essential)
- Enjoys working as part of a busy multidisciplinary team
What We Offer
- A supportive and friendly working environment
- Opportunities for training and professional development
- The chance to make a real difference to patient care within the local community
- Access to a diverse and rewarding role across a range of healthcare services
Benefits
- Generous NHS Pension Scheme benefit from one of the UK's most valuable pension schemes, with an employer contribution of 23.7%, helping you build long-term financial security.
- 25 to 30 days annual leave, depending on length of service.
- Plus Bank holidays
- Employee Assistance Programme
About us
About FedBucks
FedBucks is a not-for-profit GP federation of 45 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.
As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.