Secretary - GP PracticeNHS
Job summary
We are looking for an enthusiastic, organised and proactive Secretary to join our friendly and busy practice team.
Working alongside our experienced team, you will provide high-quality secretarial support to our clinicians while assisting with a range of administrative duties. This is a varied and rewarding role within a modern GP practice.
We are seeking someone with excellent communication and organisational skills who enjoys working in a fast-paced environment and takes pride in delivering outstanding support to colleagues and patients.
What we're looking for:
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- A professional, flexible and positive approach
- Good IT skills
- Ability to work independently and as part of a team
- Healthcare experience is desirable but not essential
What we offer:
- A supportive and friendly working environment
- A varied role within a dedicated team
- Opportunities to develop skills in primary care
- 30-35 hours per week over 4 or 5 days, with flexibility to suit the successful candidate and the practice
If you would like to make a real difference in a patient-focused team, we'd love to hear from you.
Applications should be made via NHS Jobs, although CVs can also be emailed to the practice if required.
Main duties of the job
The successful candidate will be required to provide effective and efficient Secretarial and Administrative services for the practice, in a professional and courteous manner.
Please refer to the full job description and person specification.
Job description
Job Summary
The purpose of the job is to work autonomously to provide general secretarial and administrative support to the Practice, Doctors and Health Professionals, involving word processing and audio typing skills with general clerical work.
Key duties and responsibilities
The following are the core responsibilities of a secretary / administrator. There may be occasions when there is a requirement to carry out other tasks; this will be dependent on factors such as workload, staffing levels and direction of the Practice Manager:
- Process referrals done by members of the clinical team using Electronic Referral System (ERS)
- Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently and correspondence communicated in both directions
- Manage a variety of enquiries from the wider practice team and patients
- Update and maintain electronic referral templates and standard letters
- To provide an efficient typing and word processing service for Doctors and Health Professionals. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
- To assist the practice management team with all clerical and administrative duties
- To retrieve medical records, as necessary, and process private reports
- File patient records and correspondence in patient medical records, as necessary and add Snomed codes
- To receive incoming, and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
- To assist with the gathering of statistics and information when required which may include carrying out searches
- Submit claims based on activity completed at the practice
- To arrange and attend meetings, take minutes as required
- To monitor the practice shared emails inboxes
- To monitor worklists on ERS
- Summarising of medical records
- Assist with registration processes as required
- To monitor and process the workflow/tasks inboxes aligned with the role
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave
- To apply practice policies, standards and guidance and amend if requested
- Any other responsibilities that may be relevantto the role of Secretary / Administrator.
Please refer to the attached job description for full details
About us
Sett Valley Medical Centre is a forward-thinking, high-performing GP practice serving approximately 10,000 patients in the beautiful High Peak of Derbyshire, on the edge of the Peak District National Park. Our location offers the perfect balance of countryside living with excellent road and rail links to Manchester and Stockport.
We are proud to work from a purpose-built surgery and have achieved an Outstanding CQC rating, reflecting our commitment to providing exceptional patient care and creating a positive working environment for our staff.
Our experienced and dedicated multidisciplinary team is passionate about delivering high-quality, patient-centred care. We work closely with local health and community services, as well as our Primary Care Network, to ensure the best outcomes for our patients.
As a paper-light practice using EMIS Web, we embrace technology and innovation to support efficient working and excellent standards of care.
Joining Sett Valley Medical Centre means becoming part of a friendly, supportive team that values collaboration, continuous improvement and making a real difference to the local community.