Medical AdministratorNHS

Job summary

Working as part of a Reception Team to ensure we deliver a high level of service to patients, doctors, nurses and other members of the practice team.

To learn and develop in the skills required to be a exceptional Medical Administrator and Secretary. Always ensuring all policies and procedures are adhered.

Main duties of the job

Greet and direct patients and visitors

Make appointments using the Care Navigation Templates.

Deal with Patient queries both face to face and over the telephone in a kind and professional manner

Take requests for prescriptions

Collect payments from patients for non NHS services

Sort and date stamp all incoming patient related mail

Scan, action and code patient related documents onto their medical records, ensuring any such documents are forwarded to the appropriate clinician for action

Deal with a wide variety of Administrative tasks

Job description

Making appointments and using the Care Navigation Templates to navigate the patient to the most appropriate care

Taking requests for prescriptions

Giving out results

Ambulance transport bookings

Home visit requests

Deal with general enquiries and complaints both over the phone and face to face

Various Medical Secretarial duties

Collect payments from patients for non-NHS services

Deal with a wide variety of complex Administrative duties

Scan, action and code incoming mail and allocate to the most appropriate person for actioning

About us

We are looking for a full time Medical Administrator to join our team at Pelton & Fellrose Medical Group. The ideal candidate should be able to work as part of a team or on their own, show initiative and have a flexible approach of working. They will be required to support both Clinical and Non Clinical staff, be comfortable talking on the telephone, dealing with patients face to face, carry out a wide variety of complex administrative duties.