Team LeaderCouncil

We are proud of our strong track record as a leading care service provider, and we are looking for a dedicated Team Leader to support our mission of helping people live longer, healthier, and more independent lives across Harrogate Home Support and Harrogate Day Services.

Harrogate Home Support has a long-standing reputation for delivering high-quality domiciliary care that promotes independence, choice and dignity within people's own homes. Harrogate Day Services supports adults with learning disabilities, autism and complex needs to achieve positive outcomes, develop life skills and participate in meaningful activities within their local community.

We provide personalised care and support to adults of all ages, including those with physical, sensory and learning disabilities.

About the Role

As a Team Leader, you will be responsible for the day-to-day performance and development of a team of Care and Support Workers. You will champion a culture of care and resilience, supporting your team’s wellbeing, addressing challenges with empathy and determination, and creating an environment where every team member can thrive and deliver outstanding care.

Reporting directly to a Registered Manager, you will ensure that care and support delivered across both community-based and day service settings is safe, effective, responsive, caring and well-led. Your leadership will be key to maintaining the high standards North Yorkshire Council is known for.

What We Are Looking For

• Experience in supervising or leading care teams
• A strong understanding of adult social care standards
• Excellent communication and organisational skills
• A commitment to person-centred care and continuous improvement
• Ability to travel independently to Harrogate Home Support and Harrogate Day Services and undertake travel as required to support service delivery.

Qualification Requirements

We are looking for candidates who hold an NVQ Level 3 or a QCF Level 3 Diploma in Health & Social Care.

However, if you currently hold a Level 2 qualification, don’t let that hold you back, we will fully support you to achieve your Level 3 within 12 months of starting the role. This is a fantastic opportunity to grow your career while making a real difference in people’s lives.

This role provides an excellent opportunity for experienced senior care staff who are looking to progress into management.

Why Join Us?

• Be part of a forward-thinking Council with a national reputation for excellence.
• Work in a supportive environment with opportunities for professional development
• Make a real difference in the lives of people across North Yorkshire
• Local government pension scheme
• Salary sacrifice schemes
• Employee discount benefits including shopping, supermarkets, gym discounts and more!
• Health Assured – confidential help and support for your wellbeing

The service operates seven days a week and the successful candidate will be expected to participate in an evening and weekend rota. NYC pays a weekend working allowance of £30 per weekend shift worked.

If you are an individual with experience of working in Adult Social Care and/or the Health Sector, together with experience of managing staff we look forward to receiving your application.

To discuss the role, please contact Kate Wylie at [email protected]

Key Documents

Job Description Team Leader (Provider) Grade H.docx

Total Rewards

Key Dates

Closing Date: Sunday 15 November 2026

Shortlisting Date: Monday 16 November 2026

Interview Date: Anticipated to be Wednesday 25 and Thursday 26 November 2026

Venue for Interview: 80 High Street, Starbeck, Harrogate, HG2 7LW

Using AI?

Please follow our guidance to ensure your application reflects your own knowledge and experience: https://www.northyorks.gov.uk/jobs-and-careers/advice-your-job-application

***DBS***

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

Position type: 37 hours per week