Clinical Coder/GP AssistantNHS

Job summary

To provide clinical coding and administrative support to the GP practice, ensuring accurate and up-to-date patient records. The role involves reviewing and coding clinical correspondence, processing patient information and supporting GPs and the wider healthcare team in delivering efficient and effective patient care.

Main duties of the job

• Reviewing and summarising patients' medical records, including hospital discharge letters, outpatient reports and clinical correspondence.
• Accurately coding clinical information using appropriate SNOMED CT codes.
• Updating and maintaining patients' electronic medical records (EMIS Web / SystmOne).
• Coding diagnoses, medical conditions, procedures, investigations and clinical outcomes.
• Reviewing incoming clinical documents and extracting relevant medical information.
• Identifying and coding new diagnoses, allergies, medications and significant medical history.
• Ensuring patient records are accurate, complete and up to date.
• Identifying missing or unclear clinical information and escalating queries to the appropriate clinician.
• Supporting Quality and Outcomes Framework (QOF) targets and other practice performance requirements.

Job description

Job Description

Job role: Clinical Coder/GP Assistant

Job type: Permanent

Location: Giffard Drive Surgery in Farnborough

Working hours: 25 hours per week - remote or onsite - days/hours to be agreed

Salary: £13.20/h

About Us:

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system.

We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation.

Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment.

If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

Job Overview:To provide clinical coding and administrative support to the GP practice, ensuring accurate and up-to-date patient records. The role involves reviewing and coding clinical correspondence, processing patient information and supporting GPs and the wider healthcare team in delivering efficient and effective patient care.

Main Responsibilities (including but not limited to):Clinical Coding Duties

• Reviewing and summarising patients' medical records, including hospital discharge letters, outpatient reports and clinical correspondence.
• Accurately coding clinical information using appropriate SNOMED CT codes.
• Updating and maintaining patients' electronic medical records (EMIS Web / SystmOne).
• Coding diagnoses, medical conditions, procedures, investigations and clinical outcomes.
• Reviewing incoming clinical documents and extracting relevant medical information.
• Identifying and coding new diagnoses, allergies, medications and significant medical history.
• Ensuring patient records are accurate, complete and up to date.
• Identifying missing or unclear clinical information and escalating queries to the appropriate clinician.
• Supporting Quality and Outcomes Framework (QOF) targets and other practice performance requirements.
• Maintaining confidentiality and complying with GDPR and practice policies.

GP Assistant Duties

• Processing hospital letters, clinical documents and incoming correspondence.
• Supporting GPs and other healthcare professionals with administrative and clinical workflow tasks.
• Preparing and updating patient records ahead of consultations.
• Reviewing and actioning incoming clinical documents in accordance with practice protocols.
• Supporting medication reviews and monitoring requests under the direction of clinicians.
• Processing pathology and investigation results and forwarding them to the appropriate healthcare professional.
• Identifying patients requiring follow-up appointments, recalls or routine monitoring.
• Assisting with chronic disease management registers and patient recall systems.
• Supporting the management of patient information and clinical administrative tasks.
• Liaising with hospitals, community services and other healthcare providers when required.

General Responsibilities

• Working effectively as part of the multidisciplinary primary care team.
• Maintaining a high level of accuracy, organisation and attention to detail.
• Prioritising workload and meeting deadlines.
• Handling sensitive patient information professionally and confidentially.
• Following practice procedures, clinical protocols and information governance requirements.
• Participating in training and maintaining up-to-date knowledge of clinical coding systems and practice processes.

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Additional Information:

ConfidentialityAs part of this role, you will have access to sensitive patient and practice information. Maintaining confidentiality and complying with data protection policies is essential.Health & SafetyYou are expected to promote and maintain a safe working environment in line with practice policies, including infection control, personal safety systems, and reporting any hazards or risks.Equality & DiversityAll staff must act in a way that respects the rights, beliefs and dignity of others, in line with current legislation and practice policies.Professional DevelopmentYou will be expected to take part in appraisals, training and ongoing learning to ensure you remain up to date and capable in your role.CommunicationGood communication is essential, and youll be expected to work closely with colleagues across all teams to ensure smooth running of day-to-day tasks.

Essential Criteria:

• Minimum GCSE Grade C (or equivalent) in English and Maths
• Experience in clinical coding
• At least 3 years experience working in a healthcare setting
• Good understanding of primary care
• Strong IT skills including Word and Excel
• Excellent organisational and time management skills
• Able to work independently and manage own workload
• Confident communicator and good team player
• Reliable, trustworthy and professional in approach
• Positive and adaptable attitude to change
• Willingness to undertake relevant training and development
• Ability and willingness to adopt a flexible approach to work on the occasions it may be required.
• Must be willing to participate in any relevant training identified to develop skills required to carry out duties

Desirable Criteria:

• Experience using EMIS
• Knowledge of QOF
• Clinical knowledge/understanding would be desirable

Benefits:

• 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
• NHS Pension Scheme

About us

Giffard Drive Surgery is one of the leading GP practices in Farnborough.

We have a clinical diverse clinical team consisting of MSK practitioners, A Practice nursing team, Nurse Practitioners, social prescribers, care coordinators and Mental Health support workers as well as the usual GPs and partner GPs.

Our core Values are:

Patients - Putting patients at the heart of everything we do

Quality - Providing the highest standards of care and treatment

Ethical We aim to be open and transparent in everything we do

Compassion - Caring about our patients

Staff - The practice team is dedicated to providing the best care for our patients