Support workerNHS

Job summary

This role is to support 2 individual's who work within the mental health, learning disabilities and neurodiverse teams.

Hours are 16 hours per week and currently the hours are negotiable based on the 2 individual's needs and the successful candidate.

This role provides dedicated one-to-one administrative support to a Senior Lived Experience Adviser who has a learning disability (8 hours) and an individual who is neurodiverse. The purpose of the role is to ensure they are fully supported to carry out duties within NHS England's Mental Health, Learning Disability and Autism Quality Transformation Programme and the learning disabilities engagement team. You will provide administrative, organisational, and practical support so that their views and experiences can meaningfully contribute to national policy, programmes, and service improvement.-to-one

The role is mainly remote, however the post-holder will be required to travel to the office on an ad hoc basis, to provide in-person support. This day is flexible and can be agreed based on need.

Main duties of the job

Direct Support to the Lived Experience Adviser

• Provide administrative and organisational support.
• Assist with managing emails, diaries, appointments, and work priorities.
• Help with reading, understanding, and responding to information.
• Maintain confidentiality and handle all information sensitively.

Communication and Accessibility

• Help turn complex information into clear, accessible language.
• Support the creation of plain-English and easy-read materials.
• Ensure the adviser's views and contributions are accurately represented.

Administrative and Digital Support

• Support the set-up and use of Microsoft Teams and other digital tools.
• Take notes, arrange meetings, and keep accurate records when required.
• Assist with preparing documents, presentations, and reports.

Wellbeing and Co-productive Working

• Work in a supportive and respectful way to help the adviser feel confident and comfortable in his role.
• Support colleagues to work inclusively and effectively with him.

Job description

Supporting 2 individual's who work within two teams. Hours are 16 per week but we are flexible.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents

About us

NHS England's purpose is to create the conditions for an ambitious and high quality NHS. We empower our people and partners to solve problems, provide outstanding care for every patient and improve the nation's health.

Our 7 regional teams work directly with systems and NHS providers across the country. Each region acts as the interface between national strategy and local delivery, overseeing performance, supporting improvement and enabling transformation at scale.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.