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Colchester Customer Service & Admin

ReceptionistNHS

West Mersea, CO5 8RA Permanent
Posted 3 November 2026 Closing date 30 November 2026
Checked 6 hours ago · still listed on NHS Jobs Closes in 23 days · 30 Nov 2026
Wivenhoe Rail Station (5.6 miles, direct) Upminster Underground Station (32.4 miles, direct) Colchester North Park-and-Ride (10.3 miles, direct)

Job summary

We have an exciting new opportunity for a receptionist to join the team based in Mersea Island Medical Practice on a part-time basis. Hours/days to be worked will be discussed and agreed at interview.

Interviews will be carried out for successful applicants on receipt of application and we reserve the right to retract the advert if a suitable person is found before the end date.

Main duties of the job

  • Booking appointments
  • Greeting patients
  • Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
  • Updating patient records
  • Processing correspondence and liaising with patients using various different types of communication methods

Job description

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

We are an established practice in West Mersea, with a CQC rating of good. We are a training practice, and the team consists of 5 GP partners, 5 registrar, 1 ANP and a nursing team along with a very supportive administrative & reception teams

Our values are:

  • To provide high quality, safe, compassionate patient centred healthcare.
  • To work collaboratively as a team with honesty, integrity, and personal responsibility.
  • To work dynamically, with optimism, adaptability, efficiency, and initiative.
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