Business Support Apprentice - ArchivingJobsGoPublic

About the role

Redcar and Cleveland Borough Council has an exciting new opportunity as a Business Administration Apprentice in the Records Management Team based at Redcar and Cleveland House, Redcar.

This is an exciting opportunity to gain practical experience within a busy and supportive team. The successful candidate will assist with a range of records management activities, including:

Updating and maintaining electronic and manual records management systems.

Recording information accurately and ensuring records are managed in accordance with Council procedures and policies.

Supporting projects aimed at reducing paper-based records and increasing the use of digital information management solutions.

Assisting with the secure storage, organisation, and disposal of records in line with retention and information governance requirements.

Contributing to the development and implementation of digital records management processes.

This role will provide valuable experience of working collaboratively with services across the Council and will help you develop strong communication, organisational, and administrative skills.  Full training will be provided, including the use of records management systems, Microsoft Office and other digital tools required to carry out the role effectively.

We are looking for an enthusiastic, hard-working, positive individual who is self-motivated and able to work using their own initiative as well as being a team player.  The successful candidate will be committed to providing an excellent service and be willing to learn and develop their knowledge.

This is a fixed-term contract for 18 months.  National Minimum Wage for your age will apply after the first year.

About our apprenticeship

Our award-winning apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification.  We recognise the value apprenticeships can bring to the local community, boosting skills and employment prospects and in addition you will be eligible to apply for internal job vacancies as and when they arise within the Council.

You will attend College 1 day per week/fortnight which includes the delivery lessons, the creation of your portfolio and assignments and the completion of off the job hours and training logs.

Essential Requirements

Apprenticeship opportunities are open to anyone over the age of 16 years old with no upper age limit.

You will need to have a minimum of, Grade 4 (equivalent to Grade C or above) at GCSE English and Maths or functional skills level 2 qualification in English and Maths.

You will need to be committed/willing to work towards the level 3 qualification.  Applicants who have already achieved Business Administration Level 3 or higher will be ineligible to apply.

Join us for invaluable hands-on work experience, a qualification all whilst earning a highly competitive salary and receiving excellent terms and conditions of employment.

How to apply

Please ensure when completing your application that you refer to the job description and essential criteria on the Person Specification when completing your application form, as this information is used to select candidates for interviews.  Further information can be found within apprenticeship application form guidance document.

Would like to find out more?

Please see attached job description and person specification for further detailed information or for an informal discussion, please contact Eileen Chapman 01642 444059 about this specific job role.  We would also highly recommend requesting a visit to the workplace, so you can geta better feel of the position and where you would be working.

If you have any questions about the apprenticeship qualification or eligibility criteria, please call the Apprenticeship Team on 01642 444464 or email [email protected].

We offer a range very attractive Employee Benefits and Rewards including

Generous annual leave of up to 34 days per year

Hybrid Working (where appropriate)

Flexible working hours (where appropriate)

Membership of the Local Government Pension Scheme

Access to numerous other salary sacrifice schemes

Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings

A range of Staff Network groups

For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards

Attachments

Benefits and Rewards Brochure Jan 2026.pdf

Business Support Apprentice - Archiving JDPS Sept 2026.doc