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South Norfolk Customer Service & Admin

Insulin Pump MDT Co-ordinator & AdministratorNHS

Norwich, NR4 7UY Permanent £28,392 to £31,157
Posted 31 October 2026 Closing date 8 November 2026
Checked 16 hours ago · still listed on NHS Jobs Closes in 5 days · 8 Nov 2026
Norwich Rail Station (3.7 miles, direct) Wymondham Abbey (Mid Norfolk Railway) (5.9 miles, direct) Barnards (31.1 miles, direct)

Job summary

Could you help us provide great patient friendlyservice and support? Are you looking for an exciting challenge working as part of a busy team?

If so, we would love to hear from you!

You will be part of a growing part of the Diabetes service, the Insulin Pump Service. The postholder will be co-ordinating the MDT meeting, provide administrative support to the clinical lead and the wider team, to function as a point of contact for communications for the Diabetes Insulin Pump Service as well as providing assistance in the management of office administration for the service. The postholder will also be expected to function as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values.

Main duties of the job

The Endocrinology Admin team is looking to recruit an Insulin Pump MDT Coordinator and Administration to work with Clinicians, Specialist Nurses, Secretaries, and all members of the Multi-Disciplinary Team (MDT) within the specialty site to ensure that patients are actively managed through the patient pathway.

The postholder will co-ordinate the Multidisciplinary meeting, producing and disseminating the list of patients for discussion and ensuring accurate data collection to support the process. As well as support accurate data collection within the specialty and assist with preparation for submission to the National Clinical Audit. They will provide administrative support to the Clinical Lead and wider team in the development and implementation of service policies and procedures and maintain up to date knowledge of all targets and processes relating to pump management and to be a point of reference within the department for other members of the MDT.

They will function as a point of contact for communications Diabetes Insulin Pump service, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between the team and patients as appropriate. As well as assist in the management of the office administration of the Insulin Pump Service and to provide an effective administrative service.

Job description

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
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