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South Norfolk Customer Service & Admin

ReceptionistNHS

Long Stratton, NR15 2UY Permanent £12.71
Posted 21 October 2026 Closing date 6 November 2026
Checked 15 hours ago · still listed on NHS Jobs Closes in 3 days · 6 Nov 2026
Spooner Row Rail Station (6.7 miles, direct) Wymondham Abbey (Mid Norfolk Railway) (7.6 miles, direct) Barnards (23.1 miles, direct)

Job summary

Long Stratton Medical Partnership has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 24 hours per week, working the following shift pattern:

  • Monday 8am - 2pm
  • Tuesday 12pm - 6pm
  • Wednesday 8am - 2pm
  • Friday 12pm - 6pm

The hourly rate is minimum wage for the first 3 month probationary period, rising to £12.81 on successful completion of competencies.

The receptionist provides a professional, efficient, caring and confidential first point of contact for patients, carers and visitors. The post-holder will help patients access the most appropriate service through the practice's total triage model, support the wider practice team and contribute to safe, accurate and responsive day-to-day operations.

Main duties of the job

If you would like to find out more information about this role, please see the job description section below and the attached job specification.

Job description

If you would like to find out more information about this role, please see the attached job specification.

About us

Long Stratton Medical Partnership is a focused, close-knit team. We offer a supportive, positive culture which is well-lead, & provide regular supervision & training for all staff.

Long Stratton is a small town in South Norfolk, 10 miles from the historic city of Norwich. We have 11,500 patients on our list across our main and branch sites. We have a CQC rating of Good.We are a dispensing practice with a dispensing list of c.5,500. We use SystmOne & run cloud-based telephony, linking seamlessly with the clinical system & provides excellent functionality.

We added a new wing to our surgery, to include 7 clinical rooms. Long Stratton is being bypassed, with 2,000 new homes being planned & potentially 5,000-6,000 new patients joining us.

Our practice has 5 partner GPs leading an MDT of 4 permanent salaried GPs, an emergency care practitioner, 2 clinical pharmacists, a team of registered nurses & 4 HCAs plus superb teams in reception, admin & dispensary, along with the surgery management team.

We offer a comprehensive benefits package including 5 weeks' annual leave (plus bank holidays), the NHS pension scheme, & an Employer Assistance Programme for the employee & family members. We also offer free on-site car parking, team building & social activities, & access to NHS discounts.

We are innovative, forward-thinking & embrace change. If you are interested in joining us, we would welcome your application. Please contact Alison Bridgeman if you would like any further information.

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