Healthcare Assistant (Zero Hour) WarringtonNHS

Job summary

Joining us as a Health Care Assistant means stepping into a role where no two days are the same. One shift you could be supporting a patient through a mental health crisis, the next you might be leading a team to ensure a safe transfer between hospitals. You will be part of a tight knit crew that looks out for each other, backed by training, ongoing development and the knowledge that your work truly matters.

Main duties of the job

Your Key Responsibilities

Patient Care & Support

• Deliver compassionate, person-centred care during patient transfers and enhanced observations.
• Support Registered Mental Health Nurses (RMNs) and other healthcare professionals in managing patient needs.
• Promote patient dignity, respect, comfort and wellbeing at all times.

Safety & Crisis Management

• Respond calmly and effectively to challenging situations, crises and emergencies.
• Use effective communication and verbal de-escalation techniques to minimise distress and maintain safety.
• Follow safeguarding procedures to protect vulnerable adults and children.
• Support safe patient transfers in accordance with company policies and procedures.

Teamwork & Leadership

• Work collaboratively with colleagues, healthcare professionals and external organisations.
• Take a leadership role during informal patient transfers when appropriately trained and authorised.
• Demonstrate professionalism, accountability and effective communication throughout each shift.

Operational Responsibilities

• Drive Prometheus ambulances when required, subject to appropriate licensing and authorisation.
• Complete accurate documentation, patient records and incident reports.
• Carry out vehicle and equipment checks to ensure operational readiness.
• Maintain confidentiality and comply with data protection requirements.

Job description

Bank Registered Mental Health Nurse (RMN)About Prometheus Safe & SecurePrometheus Safe & Secure is a specialist provider of secure patient transport, enhanced observations and mental health crisis support across the UK. Working in partnership with the NHS, local authorities and private healthcare providers, we deliver safe, compassionate and person-centred care to individuals with complex mental health needs.

Operating 24/7, our experienced clinical and support teams provide services including planned and emergency patient transfers, hospital bed watches and Section 136 support. We are committed to maintaining the highest standards of patient safety, dignity and professionalism.

We are regulated by the Care Quality Commission (CQC), are members of the Independent Ambulance Association and form part of the RCI Group alongside Prometheus Complex Care.

About the RoleWe are seeking experienced and dedicated Bank Registered Mental Health Nurses (RMNs) to join our team.

As a Bank RMN, you will provide clinical leadership during patient transfers, enhanced observations and mental health crisis interventions. You will be responsible for maintaining patient safety, managing risks and supporting colleagues in challenging clinical environments.

This is a varied frontline position requiring strong clinical judgement, effective communication and a commitment to delivering safe, compassionate care.

Key Responsibilities

• Lead and oversee patient care during secure transfers, hospital bed watches and places of safety services, including PSS, PCC and Section 136 pathways.
• Assess patient needs, identify risks and implement appropriate care and intervention plans.
• Provide crisis intervention and verbal de-escalation, using approved physical intervention techniques when necessary and proportionate.
• Ensure comprehensive clinical handovers, including relevant risk assessments, patient presentation and care plans.
• Demonstrate effective leadership by coordinating staff, allocating responsibilities and maintaining professional standards.
• Work collaboratively with multidisciplinary teams, ward staff, Approved Mental Health Professionals (AMHPs) and external healthcare professionals.
• Apply safeguarding procedures and relevant legislation, including the Mental Health Act.
• Maintain accurate clinical documentation and promptly report incidents, concerns and near misses.
• Uphold confidentiality, equality, diversity and data protection requirements.
• Ensure vehicles and clinical equipment are checked and maintained in accordance with company procedures.
• Work flexibly across a 24/7 rota, attending the designated base in company uniform as required.

Essential Requirements

• Valid NMC registration (RMN) with a minimum of two years' post-registration experience.
• Full UK driving licence covering manual and automatic vehicles.
• Right to work in the UK.
• Enhanced DBS clearance.
• Strong clinical assessment, risk management and crisis intervention skills.
• Excellent communication, teamwork and leadership abilities.
• Ability to remain calm, professional and decisive in challenging situations.

Employee Benefits

• Employee Assistance Programme (EAP).
• Free on-site parking at company bases.
• Free company uniform.
• Company-provided mandatory training.
• Enrolment in The People's Pension scheme, subject to eligibility.

Equality, Diversity & InclusionPrometheus Safe & Secure is committed to providing an inclusive workplace where everyone is treated with fairness, dignity and respect.

We welcome applications from individuals of all backgrounds and make recruitment decisions based on relevant skills, qualifications and experience. We are committed to equal opportunities and providing reasonable adjustments throughout the recruitment process.

Join Our TeamIf you are a motivated and compassionate Registered Mental Health Nurse looking for a flexible bank role where your clinical expertise and leadership can make a meaningful difference, we would welcome your application.

Join Prometheus Safe & Secure and help us deliver safe, dignified and compassionate mental health care across the UK.

About us

Prometheus is a specialist mental health services provider, delivering secure patient transport and complex care to NHS Trusts and healthcare providers across the UK. We are proud to be part of the RCI Group.