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Leeds Customer Service & Admin

Technical AdministratorNHS

Leeds / London, LS1 4AP Permanent £39,959 to £48,117
Posted 5 October 2026 Closing date 19 October 2026
Leeds Rail Station (0.3 miles, direct) Ingrow West (Keighley & Worth Valley Railway) (15.2 miles, direct) Dyer Street (0.8 miles, direct)

Job summary

Delivery Management sits within the Technology Digital and Data Directorate of NHS England.

The purpose of delivery management is to drive performance, accountability and transparency; to efficiently and effectively support business operations and the delivery of large-volume technology; and to provide domain specialist capability in a complex environment.

The teams are divided into five core areas providing technical and service management expertise:

  • Business Operations
  • Contract and Supplier Relationship Management
  • Planning & Portfolio
  • Technical delivery
  • Business Continuity

Main duties of the job

Provide day-to-day technical administration and coordination support across a broad portfolio of technology projects.

Maintain project plans, schedules, action logs, risk and issue registers, decision records and other delivery documentation in line with the team's governance framework.

Liaise with a wide range of technical teams, service owners, project teams and suppliers to support timely technical delivery.

Collect, validate and transform technical delivery data into actionable insights to support delivery.

Identify emerging delivery issues, escalate them appropriately and support the implementation of agreed corrective actions.

Job description

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

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