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Bath and North East Somerset Customer Service & Admin

Programme AdministratorUniversity

Bath Full time £26,707 - £30,378 a year
Posted 30 September 2026 Closing date 13 October 2026

About the role

Join our dedicated team and play a vital role in supporting the smooth and efficient administration of the Faculty of Engineering & Design’s taught degree programmes. Working closely with both professional services and academic colleagues, you’ll help ensure an excellent experience for our students.

As part of a small, collaborative team, flexibility and teamwork are key. Your primary focus will be on assessment-related processes throughout the academic and student lifecycle, but you’ll also provide day-to-day administrative support for teaching, assessment, and student data management.

Key responsibilities include:

Maintaining accurate student records on the University's database.

Assisting with core assessment and progression activities across departments.

Taking responsibility for the preparation and timely provision of accurate student assessment and progression data reports for the Faculty’s Boards of Examiners.

Supporting Directors of Studies and liaising with external examiners.

Responding to enquiries from students and academic staff.

If you’re organised, adaptable, and enjoy working collaboratively within a supportive environment, we’d love to hear from you.

About you

Our ideal candidate will have:

A considerate team-focused mindset.  Supporting colleagues and contributing constructively to a collaborative working environment.

Excellent organisational and time management skills.  Managing multiple tasks and deadlines with ease. Maintaining accurate records and tracking student progress.

Strong digital skills. Comfortable working with university systems, and programme records. Confidence to quickly learn and embrace evolving digital platforms.

Great communication skills. Engaging confidently with students, academic colleagues, and external stakeholders.

A proactive approach. Taking initiative and working with autonomy when needed.

Experience in the use of university-specific software (e.g. Moodle, SAMIS/SITS, Business Objects and PowerBI) is desirable, though not essential, since training will be provided. Most important is an interest in our work, a willingness to become fully involved in both team business, and the life of the faculty and its departments.

Further information

This is a full-time (36.5 hours per week) role. We are currently operating a hybrid work model, so there would be the opportunity to work from home if desired, with a three day per week minimum on campus requirement.  One of the on-campus working days must be a Wednesday.

For an informal discussion, please contact Emma Greeley, Programmes Manager at [email protected] or Josh Ryall, Programmes Officer at [email protected].

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

£26,707 to £30,378. Grade 5

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