ReceptionistNHS

Job summary

We are seeking an enthusiastic and motivated GP Receptionist to join our friendly practice team. The successful candidate will be the first point of contact for patients and visitors, providing a professional and welcoming reception service while supporting the smooth running of the practice.

Essential

• Excellent communication and customer service skills.
• Good IT and keyboard skills.
• Ability to work as part of a team.
• Organised with good attention to detail.
• Ability to maintain confidentiality.
• Previous GP reception or NHS experience.
• Knowledge of EMIS Web.
• Experience of working in a customer-facing role.

Applications will be accepted until the closing date specified on NHS Jobs.

Interviews: Suitable candidates will be invited to interview following shortlisting.

This role offers an excellent opportunity to join a busy and supportive GP practice and contribute to delivering outstanding patient care.

Main duties of the job

Main Duties of the Job

• Greeting patients and visitors in a friendly and professional manner.
• Answering telephone calls and dealing with patient enquiries.
• Booking, amending and cancelling appointments.
• Processing repeat prescription requests in accordance with practice procedures.
• Updating and maintaining accurate patient records.
• Managing incoming and outgoing correspondence.
• Supporting clinicians and the wider practice team with administrative tasks.
• Maintaining confidentiality at all times.

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Job description

Receptionist

To provide an efficient and professional reception and administrative service to patients, GPs, clinicians and other members of the practice team. The post holder will be the first point of contact for patients and visitors and will ensure that all enquiries are handled courteously and effectively.

About us

Manchester Road East Medical Practice is committed to delivering high-quality patient care within a supportive and friendly environment. We pride ourselves on providing excellent service to our patients and fostering a positive workplace for our staff.