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Lewisham Customer Service & Admin

Personal Assistant - Division of SurgeryNHS

London, SE13 6LH Permanent £28,392 to £31,157
Posted 1 October 2026 Closing date 4 October 2026
Ladywell Rail Station (0.2 miles, direct) Lewisham DLR Station (0.8 miles, direct) Victoria Station (6.3 miles, direct)

Job summary

The post holder will provide a comprehensive Personal Assistant function to the Divisional leadership team within the Division of Surgery, alongside high-quality administrative and secretarial support to members of the Divisional Management Team.

The role will support the effective day-to-day running of divisional business through diary management, meeting coordination, and oversight of key actions and communications. Working closely with senior operational and clinical leaders, the post holder will also have opportunities to develop their understanding of divisional performance and operational processes, including exposure to areas such as data, service delivery and governance activity.

Main duties of the job

Coordinate a programme of divisional management and operational meetings within the Division of Surgery, including booking rooms, arranging virtual meetings, organising hospitality where required, preparing and distributing papers, and accurately minuting meetings.

Take responsibility for a full range of PA, administrative and organisational duties on an ongoing basis, ensuring divisional activity is well coordinated and deadlines are met.

Manage and track actions arising from meetings, following up with relevant stakeholders to support delivery of divisional priorities.

Maintain complete confidentiality at all times, exercising discretion when handling sensitive information.

Act as a professional point of contact, representing the Division of Surgery in an efficient, organised and courteous manner.

Support the Division in meeting Trust, divisional and national performance targets through effective coordination, communication and administrative support.

Job description

The post holder will provide a comprehensive Personal Assistant function within the Division of Surgery, supporting the Divisional leadership team and providing high-quality administrative and secretarial support to members of the Divisional Management Team.

The role will involve coordinating a programme of divisional management and operational meetings, including the preparation and circulation of papers, accurate minute taking, and the booking of rooms, virtual meetings and hospitality as required. The post holder will take responsibility for a wide range of administrative and organisational duties on an ongoing basis, ensuring the smooth coordination of divisional business.

The post holder will be required to maintain complete confidentiality at all times and to represent the Division of Surgery in an efficient, professional and courteous manner. Through effective coordination, communication and administrative support, the post holder will contribute to the delivery of divisional objectives and the achievement of Trust and national performance targets.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream
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