IT Support EngineerNHS

Job summary

The IT Support Engineer provides day-to-day technical support for clients and users of computer networks, including infrastructure, file servers, desktop support, client devices and office software. The post holder will be a skilled and experienced member of the information technology function, able to analyse, diagnose and resolve incidents and service requests with appropriate technical support. The role supports the delivery of safe, effective and responsive services by ensuring IT systems and end-user devices are maintained, supported and available to staff across the Trust. Working within Digital Technology Services, the post holder will support business-as-usual activity and projects across the Trust, working closely with colleagues across the department, relevant key staff, senior managers, leaders, clients and end users to maintain technical and professional standards and resolve IT issues effectively. The post holder will work flexibly to meet the needs of a 24/7 workforce and may occasionally be required to work outside core office hours of 08:00-18:00

Main duties of the job

For further information on the advertised role, please refer to the Main duties and responsibilities within the job description.

Job description

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

About us

NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.

At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.

We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.