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Welwyn Hatfield Management & Leadership

Associate Director of Commercial and Business DevelopmentNHS

Welwyn Garden City, AL7 1BW Permanent £96,626 to £111,084
Posted 1 October 2026 Closing date 16 October 2026
Welwyn Garden City Rail Station (0.4 miles, direct) Luton Airport DART Station (9.3 miles, direct) Parkhouse Bus Station (3.3 miles, direct)

Job summary

The Associate Director of Commercial and Business Development is a senior strategic leadership role within HBL ICT Shared Services, responsible for developing and delivering the organisation's commercial growth strategy, business development programme and partnership engagement model.

The post holder will identify and secure new business opportunities, develop strategic partnerships, oversee commercial negotiations and contractual arrangements, and ensure the long-term financial sustainability of HBL ICT.

Working as a member of the Senior Leadership Team, the role will contribute to organisational strategy, service transformation and digital innovation across partner organisations.

The post holder will provide expert commercial leadership, influence system-wide digital strategies, and lead initiatives that improve organisational performance, generate income and deliver measurable benefits for patients, partners and the wider health economy.

Main duties of the job

The Associate Director of Commercial and Business Development will lead the development and delivery of HBL ICT Shared Services commercial and business growth strategy. The post holder will identify, evaluate and implement new commercial opportunities and be accountable for the development of strategic partnerships

Operating within an ITIL framework, you will be delivering enterprise-wide solutions across a customer base of circa 10,000 across various NHS organisations within the HBL partnership.

The post holder will be a highly qualified, experienced leader and will have full corporate responsibility and accountability to enhance the service's income generation and support the long-term financial sustainability of the organisation while ensuring alignment with NHS values, governance requirements and patient care objectives.

The role provides expert commercial advice to the Managing Director and senior stakeholders and contributes to the achievement of HBL ICT's strategic objectives.

Job description

See Attached Job Description and Person Specification

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

About us

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

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