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Epsom and Ewell Customer Service & Admin

People Flexi Bank - AdministratorNHS

Epsom, KT17 4QJ Bank £14.76
Posted 1 October 2026 Closing date 8 October 2026
Epsom Rail Station (0.3 miles, direct) Morden Underground Station (5.5 miles, direct) Railway Station (3.6 miles, direct)

Job summary

Looking for flexible work in the NHS?

The Flexi-Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organizations.

Why join the Flexi-Bank?

Work flexibly - choose shifts that suit your lifestyle and availability

Access more opportunities - pick up shifts across mental health, community and acute care settings

Get paid fairly and on time - competitive rates and fast access to earnings through Stream

Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team

Be part of something bigger - join a growing collaborative of NHS Trusts across Surrey

Main duties of the job

Surrey and Borders Partnership NHS Foundation Trust is looking for someone to act as the main admin resource for the team, processing referrals, letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members.

This Role is Suitable for someone who is able to understand information quickly and identify relevant course of action and who has good interpersonal skills and is confident in operating a wide range of office equipment such as scanners, computers, faxes and copiers. Suitable for someone who is comfortable working in a fast paced and time pressured environment.

Location: Aldershot Centre for Health

Work Pattern: Monday to Friday from 9AM to 5PM

Please refer to the job descriptions for further details which was attached to the advert.

Job description

Key Responsibilities

Receive and process referrals to the relevant clinician and system(s)

Process discharge paperwork and update system(s) accordingly

Type all letters dictated or provided by the team

Book appointments on the patient record system

Take minutes at team meetings and transcribe accurately

Answer telephone calls and relay any messages in a timely manner

General administrative tasks such as typing, copying, scanning, printing, laminating etc

Provide support to team members in setting up rooms for meetings

Check and book rooms for other team members upon request

Scanning documents for uploading to patient record system

Receive and respond to e-mails in an appropriate manner, forwarding where necessary

Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department

Arranging clinic appointments

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.

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