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Darlington Customer Service & Admin

Mental Health Act AdministratorNHS

Darlington, DL1 2LJ Permanent £29,110 to £29,110
Posted 1 October 2026 Closing date 31 October 2026
North Road Rail Station (0.8 miles, direct) Leeming Bar (Wensleydale Railway) (15.9 miles, direct) Interchange (5.2 miles, direct)

Job summary

We are currently recruiting for a Mental Health Act Administrator who will be working 24 hours a week, to support the legal requirements of the Mental Health Act 1983 at Cygnet St Williams. This is a 12 bed Neuropsychiatric service offering care and treatment to those affected by acquired brain injuries.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Job description

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are currently recruiting for a Mental Health Act Administrator who will be working 24 hours a week, to support the legal requirements of the Mental Health Act 1983 atCygnet St Williams.

This is a 12 bed Neuropsychiatric service offering care and treatment to those affected by acquired brain injuries. It is a safe and secure place to aid recovery as well as offering those diagnosed with a progressive neurological disease, like Huntingtons Disease, a caring and longer term placement to support and help manage the progression of their symptoms.

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

In this roleyoull have the chance to make a real impact on patients, service users & their families.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us,youll have the chance to progress your career in a vibrant, supportive culture tailored to helpyouthrive.

Your day-to-day...

  • Scrutinising section papers and checking that relevant paperwork is present and correct reporting any areas which require amendment
  • Ensuring that diaries and spreadsheets are updated with l istings of hearings
  • Notifying all parties concerned regarding report deadlines and dates of hearings
  • Chasing up reports for all Tribunal and Managers Hearings
  • Contacting Hospital Managers and arranging their attendance at Hearings
  • Assist the Tribunal Clerk when required todoso, ensuring that the room is set up, paperwork available and collecting visitors from reception and to liaise with the Tribunal panel in the absence of the Clerk
  • Data input of Section within the Mental health Act spreadsheet
  • Complete Mental Health Act Audits using Corporate Template for All Wards.
  • Adapt to changes in organising new protocols for Tribunals and Managers Hearing in response to COVID - 19
  • Liaise with external Agencies & the Multi-disciplinary Team within the Hospital setting

We are looking for people who have

  • Previous administration experience including report preparation, organising meetings, liaising with customers/clients
  • Good knowledge of Microsoft Office including Word, Excel and PowerPoint
  • Educated to GCSE level (or equivalent) with qualifications in English and Maths
  • Exceptional organisational skills
  • Experience of working in a Healthcare environment alongside medical practitioners is desirable
  • Knowledge of Mental Health Act 1983 (MHA 1983)
  • Knowledge of compliance and auditing systems required by regulatory bodies (CQC)

In return,youll receive a competitive salary and a range of benefits including:

  • Full training and Induction
  • Regular coaching and support
  • Employee Discount Scheme
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providingyouwith Fitness Programmes, Nutrition consultation and Health checks
  • Health Cash Plan
  • Subsidised meals on duty
  • Annual salary £29,110.00 per annum (pro rata £16,633.45 )

Pleasenote: succe ssful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

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