Health and Wellbeing AdministratorNHS

Job summary

Are you an organised, people-focused administrator who'd love to support staff health and wellbeing? West London NHS Trust is looking for a Health and Wellbeing Administrator to join our Organisational Development team and help deliver initiatives that make a real difference to our workforce.

You'll provide comprehensive administrative support to the Health and Wellbeing Lead, covering everything from maintaining records and coordinating wellbeing training courses to supporting staff recognition schemes like Team of the Month and our Praise e-card platform. You'll help run the Health and Wellbeing Forum, produce newsletters, keep our intranet pages up to date, and occasionally provide reception cover at our Learning and Development Centre.

We're looking for someone with previous administration experience in a team member-facing role, strong Microsoft Office skills, and excellent communication and organisational abilities. You'll be flexible, calm under pressure, and comfortable balancing a varied workload while working across multiple sites.

Join a Trust rated "Good" overall by the CQC, with a genuine commitment to staff engagement and wellbeing, reflected in our 73% staff survey response rate, the highest in our comparator group.

Main duties of the job

The Health and Wellbeing Administrator will provide comprehensive administrative and organisational support to the Health and Wellbeing Lead and wider Organisational Development Team in the delivery of staff health, wellbeing and recognition initiatives across the Trust.

The post holder will undertake a range of administrative duties including maintaining records, coordinating communications, supporting well-being training and events, administering staff recognition schemes, maintaining well-being-related information systems and providing reception cover and basic data inputting of registers for the Learning and Development Centre as required. The role will work within established procedures and receive day-to-day supervision from the Health and Wellbeing Lead.

The post-holder will have excellent interpersonal and customer service skills with the ability to communicate accurately and effectively. The post-holder will work as part of a team and have a flexible, adaptable approach to the role of meeting changing service needs.

Although based at a Trust Headquarter the post holder will perform administrative tasks that relate across all Trust sites. This job description is a guide to the principal duties of the post.

Job description

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.