Operational Services ManagerNHS

Job summary

Operational Service Manager (Redevelopment Programme)

Are you an experienced operational manager who is passionate about improving healthcare services and delivering meaningful change?

Bedfordshire Hospitals NHS Foundation Trust is seeking an enthusiastic and motivated Operational Service Manager to join our expanding Redevelopment Programme Team. This is an exciting opportunity to play a key role in one of the Trust's most significant strategic programmes, supporting the delivery of major redevelopment, service improvement and clinical transformation initiatives across our hospital sites and wider healthcare system.

This role offers a unique opportunity to gain experience across programme management, service redesign, strategic planning and operational improvement. You will work alongside senior leaders from across the Trust, helping to translate ambitious plans into practical and deliverable solutions that support the future of healthcare in Bedfordshire.

We are looking for an individual who thrives in a fast-paced environment, enjoys building relationships, solving problems and coordinating complex programmes of work. In return, you will be part of a supportive and ambitious team with access to excellent development opportunities and exposure to high-profile projects that will shape the future of our organisation.

For an informal discussion regarding the role, please contact Caroline Roberts, Associate Director Redevelopment.

Main duties of the job

Main Duties of the Job

Lead and coordinate designated redevelopment, service improvement and transformation workstreams across the Trust.

Act as a key link between operational services, clinical teams, corporate departments and the Redevelopment Programme Team.

Support the development of innovative service models and operational solutions that support the Trust's strategic objectives.

Contribute to the development of business cases, option appraisals, service reviews and programme documentation.

Build and maintain strong relationships with a wide range of stakeholders to support programme delivery.

Analyse and present complex information to support informed decision-making and programme governance.

Monitor project progress, risks and dependencies, ensuring appropriate action and escalation where required.

Prepare reports, presentations and briefing papers for senior leaders, programme boards and governance groups.

Support continuous improvement and service redesign initiatives that contribute to the successful delivery of the redevelopment programme.

Job description

The post holder will be a key member of the Bedfordshire Hospitals NHS Foundation Trust Redevelopment Programme Team, supporting the Associate Director Redevelopment and wider redevelopment team in the planning, coordination and delivery of a portfolio of redevelopment, service improvement and strategic change initiatives

The role will provide operational and programme management support across a range of clinical and non-clinical projects, ensuring that service requirements are appropriately considered and incorporated throughout programme development and delivery. The post holder will act as a key link between frontline operational services, corporate teams and the redevelopment programme, promoting collaboration and supporting the successful implementation of change.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job