Administrative AssistantNHS

Job summary

The role is responsible for providing efficient administrative and clerical support to the Occupational Health department, ensuring a professional and customer-focused service for employees and visitors. You will be expected to support day-to-day operational activities and actively participate in departmental meetings.

Key responsibilities will include:

• Managing appointments
• Maintaining confidential records
• Updating department IT systems
• Handling enquiries
• Supporting clinic administration
• Processing correspondence and documentation
• Assisting colleagues through training and guidance
• Contributing to the achievement of departmental performance targets

This vacancy may close early if we receive a sufficient number of applications. We therefore encourage you to submit your application as soon as possible.

Please refer to the attached job description and person specification for further details.

Main duties of the job

Responsibilities include welcoming patients and visitors, managing enquiries via telephone, email, and face-to-face interactions, coordinating and rescheduling appointments through the OPAS G2 Occupational Health system and ensuring tasks are prioritised appropriately to meet service demands.

The role requires flexibility to work across sites when required and involves close collaboration with multidisciplinary teams, colleagues, and external departments to ensure the delivery of a seamless, high-quality service.

Please refer to the attached job description and person specification for further details.

Job description

Essential person specification requirements

Qualifications:

• Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience

Experience:

• Experience of working with filing systems
• Experience of good customer or patient care
• Work with IT systems

Knowledge and Awareness:

• Confidentiality issues
• Awareness of own limitations

Please refer to the attached job description and person specification for further details.

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.