Community Cluster Team LeaderNHS

Job summary

Progress your nursing career and take the next step into senior clinical leadership.

This is an exciting opportunity for an experienced palliative care nurse to play a key role in leading our Inpatient Unit team and making a real difference to patient safety, quality of care, and the overall patient experience.

Using your advanced clinical judgement, specialist knowledge, and leadership skills, you will inspire and support the team to deliver outstanding palliative and end-of-life care. Working closely with colleagues across the organisation, you will help create an environment where patients and their families receive compassionate, person-centred care when they need it most.

Main duties of the job

You will bring a degree-level qualification in palliative care or a related subject, together with evidence of ongoing professional development. Significant post-registration experience in palliative and end-of-life care is essential, as is experience of leading and managing teams, coaching and mentoring colleagues, and facilitating clinical supervision. Excellent communication and interpersonal skills are key, along with a passion for supporting the development of junior staff and helping others achieve their potential.

If you are looking for a role where you can develop your leadership expertise, influence service quality, and enhance lives through expert care, we would love to hear from you.

Job description

Job Description

1. JOB DETAILS

Job Title: Community Cluster Team Leader

Band: 7

Location: Eastern locality (based in Honiton and Exmouth)

Team/Directorate: Community Cluster

Responsible To: Chief Nurse

Responsible For: Clinical Nurse Specialists, Registered Nurses, Advanced Nurse Practitioners, Clinical Administrator

Accountable to: Clinical Director

2. JOB PURPOSE

To lead and manage the Community Cluster team to ensure operational delivery of the best possible expert palliative/end of life treatment and care.

To promote dignity, encompassing a person centred approach to positively enhance the lives of patients with complex life limiting illnesses within the community.

3. KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES3.1 Main Responsibilities

• Lead, direct, motivate and line manage the Community Cluster team in order to deliver the best possible expert palliative/end of life treatment and care for patients with a life limiting illness and those close to them.

Develop and monitor each team members individual performance in order to promote best practice for patients with life limiting illnesses and ensure compliance with professional codes of conduct and Hospiscares values.

• Design and deliver education and learning for the teams in order to ensure provision of the best possible palliative/end of life treatment and care.

Develop positive collaborative working relationships with other Hospiscare teams and with health and social care providers in order to contribute specialist and service knowledge to decisions and development.

Lead the completion of reporting to ensure clinical incidents, complaints and compliments are accurately reported and learning outcomes are shared with the team.

• Act as a Clinical Ambassador for the organisation via social media and events to support fundraising and supporter donation and represent Hospiscare locally, regionally and nationally.

Provide advanced clinical judgement, specialist knowledge and diverse strategies in order to deliver expert treatment and care in complex palliative and end of life situations in the community.

• Lead the team to consider re-enablement as part of patients needs in order to develop the most appropriate care plans that meet individual requirements.
• Support the development of the Clinical strategy, service policies, procedures, audits and reviews by attending Clinical Leadership Team (CLT) meetings to represent the Community Cluster team and contribute to Hospiscares overall strategic development.
• Manage the teams day to day budget with the support of the Head of Community and Supportive Care Services in order to allocate funds appropriately and responsibly.[RW1]
• Lead and facilitate regular team meetings in order to formulate strategies for positive change, team development, fostering good relationships and identification of clear team aims and objectives.
• Promote and role model the use of evidence-based practice and support the development of relevant Hospiscare clinical guidelines, policies, standards and audit in order to demonstrate service effectiveness, quality and impact on treatment and care outcomes.

Infection Prevention and Control

Maintaining a safe environment for patients, visitors and employees is everyones responsibility. All staff are required to adhere to Hospiscares Infection Prevention and Control Policy and make every effort to maintain high standards of infection prevention and control at all times. This includes ensuring personal and team compliance with all relevant policies and procedures, and acting upon or reporting any identified risks.

Disclosure and Barring Service

This role requires a Disclosure and Barring Service (DBS) Enhanced level check with Adults and Children Barred Lists.

3.2 Key Contacts

Internal:

Community teams and other team leaders Chief Nurse

Clinical Director

Inpatient Unit team Medical team Clinical Administration

Supportive Care team Learning and Development team

People team

Volunteers

External:

Patients and those close to them Royal Devon and Exeter Hospital

NHS Community Services

General Practitioners

Integrated Care Board (ICB)

Other charities commissioning Hospiscare services

Residential and Nursing Homes

Social and Domiciliary Care Workers

Providers of out-of-hours services

Other local or national organisations eg FORCE, Marie Curie

3.3 Health & Safety Ensure that Health and Safety guidelines and fire regulations are strictly adhered to

Comply with safe working practices as defined by Hospiscare

Complete online training as and when required

Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work

Report any accidents, incidents or near misses as soon as reasonably practicable

Manage own work life balance and general wellbeing, including any relevant pressures in respect of lone working, travel, difficult environments and challenging situations

3.4 General Be aware of and adhere to Hospiscare policies and procedures at all times

Take part in progress/performance reviews throughout the year

Cooperate with other Hospiscare departments

Attend training courses and complete online training modules as required to meet the requirements of the post

Take responsibility for own personal development, seeking out opportunities to learn new skills

Undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role

3.5 Other

Apply the Hospiscare values and behaviours to every aspect of the role at all times

Promote and maintain the brand standards of Hospiscare

About us

Hospiscare has been supporting people in Exeter, Mid and East Devon with terminal illnesses for over 40 years. Our services include support at home, a specialist palliative care ward, out-patients clinics, and supportive therapies.

We support close to 2,200 local people each year, in some of the hardest times possible. As a local charity, we raise around £10 million each year to continue to provide our care. Our staff, volunteers and supporters help us to care for people when they're most in need, no matter what their individual circumstances may be.

We're proud to be rated as 'five star' by patients and families and as 'outstanding' by the Care Quality Commission, to have been awarded a Mind Bronze Award for wellbeing at work and to be a Disability Confident employer.