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Hertsmere

Support Services ManagerNHS

Borehamwood, WD6 3QU Permanent £32,000
Posted 30 September 2026 Closing date 30 October 2026
Elstree & Borehamwood Rail Station (0.8 miles, direct) Edgware Underground Station (2.2 miles, direct) Brunswick Road / Clarendon Road (8.1 miles, direct)

Job summary

If you enjoy creating a well-presented and safe environment, then join the team at Barnet Lane Clinic as a Support Services Manager and become a valued member of the service. As a Support Services Manager, you will work 37.5 hours per week, Monday to Friday 9am-5pm, where you will be responsible for ensuring the services facilities are fit for purpose, regularly conduct audits to identify and repair any faults. Plan and respond to Planned Preventative Maintenance and emergency calls. As the Support Services Manager you will be an active member of the Senior Management Team, reporting directly to the Registered Manager, and work alongside an established team. You will be responsible for all maintenance-related tasks, liaising with contractors to support the upkeep of the service and have a proven background with maintenance in similar industries/healthcare settings.

Main duties of the job

If you enjoy creating a well-presented and safe environment, then join the team at Barnet Lane Clinic as a Support Services Manager and become a valued member of the service. As a Support Services Manager, you will work 37.5 hours per week, Monday to Friday 9am-5pm, ensuring that the services' facilities are fit for purpose by regularly conducting audits to identify and repair any faults. You will plan and respond to Planned Preventative Maintenance and emergency calls. As an active member of the Senior Management Team, you will report directly to the Registered Manager and work alongside a well-established team. You will be responsible for all maintenance-related tasks, liaising with contractors to support the service's upkeep, with a proven background in similar industries or healthcare settings. The role includes ensuring the completion of PPM checks, supervising routine water and electrical testing, and ensuring compliance with Health and Safety legislation.

Job description

If you enjoy creating a well-presented and safe environment, then join the team at Barnet Lane Clinic as a Support Services Manager and become a valued member of the service.

As a Support Services Manager, you will work 37.5 hours per week, Monday to Friday 9am-5pm, where you will be responsible for ensuring the services facilities are fit for purpose, regularly conduct audits to identify and repair any faults.  Plan and respond to Planned Preventative Maintenance and emergency calls.

As the Support Services Manager you will be an active member of the Senior Management Team, reporting directly to the Registered Manager, and work alongside an established team.

You will be responsible for all maintenance-related tasks, liaising with contractors to support the upkeep of the service and have a proven background with maintenance in similar industries/healthcare settings.

As a Support Services Manager you will be:

  • Supporting the completion of PPM checks on a daily, weekly, monthly basis and audits when required.
  • Coordinating and supporting contractors whilst on site and completing of all paperwork and tool checks.
  • Reviewing daily work sheets and prioritising tasks accordingly and complete as directed
  • Providing out of hours assistance if required.
  • Providing support to catering and housekeeping departments on site.
  • Ensuring the services facilities, grounds and gardens are maintained.
  • Developing the teams through professional records and appraisals as appropriate.
  • Maintaining effective working relationships and to respond effectively to poor performance in team members.
  • Ensuring new starters are entered onto the Key Watchman system and keys allocated as necessary.
  • Supervising the routine water and electrical mains system testing, and where necessary implementing corrective action.
  • Supervising Portable Appliance Testing (PAT) so that all portable equipment has a current test status.
  • To take personal responsibility for ensuring that the work practices and the environment meet the requirements of Health and Safety at Work legislation and report all deficits to management.
  • Feed back to SMT, CG and H&S meetings.
  • Maintaining the highest standards of integrity when communicating with staff, patients, family, carers, and other professionals.
  • Maintaining concise records and provide reports, as necessary.

To be successful in this role, you will have:

  • Experience within a similar role
  • General building trade experience
  • Ability to paint and decorate,
  • Knowledge/Experience in the use of hand tools
  • Knowledge/Experience of electrical, mechanical, and building maintenance
  • Knowledge/Experience of using computer-based programmes.
  • Knowledge of COSSH, SSOW, Risk assessments, Health & Safety at Work
  • Full driving licence
  • Good communication skills with the ability to communicate with ward and department staff and visitors.

Where you will be working:

Location: Barnet Lane, Elstree, Borehamwood, Hertfordshire, WD6 3QU

Barnet Lane’s Complex Care and Recovery Service (CCRS) is a highly specialised, bespoke inpatient adult service designed to support individuals whose needs exceed the scope of traditional inpatient service models.

The service specialises in treating patients who have experienced multiple or prolonged admissions, stalled discharge pathways, or who have been unable to progress within conventional care environments.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

  • Annual base salary of £32,000
  • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
  • Career development and training to help you achieve your professional goals
  • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
  • Wellbeing support and activities to help you maintain a healthy work-life balance
  • Access to Blue Light Card, which provides a range of exclusive offers and discounts
  • Life Assurance, for added peace of mind
  • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
  • 24/7 GP service and second medical opinion, to ensure you are the best you can be
  • Enhanced Maternity Package, so you can truly enjoy this special time
  • Pension contribution, to help secure your future
  • Free meals and parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

About us

Elysium Healthcare operates a network of over 80 services across England and Wales, providing care in Mental Health, Neurological, Learning Disabilities & Autism, and Children & Education. With over 8,000 employees, they have a unique approach to delivering care, offering opportunities for professional growth and career advancement. Elysium is part of Ramsay Health Care, a global network covering 10 countries and employing over 86,000 individuals. Their ethos focuses on taking care of their employees with a comprehensive benefits package designed to support well-being, growth, and future security. They follow safer recruitment practices and are a Disability Confident employer committed to inclusive recruitment, requiring all staff to promote and safeguard the welfare of service users.

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