Facilities Manager - Training and ComplianceNHS

Job summary

Choice Facilities Services are seeking a passionate, hardworking individual to join our team as our role of Soft Training & Compliance Manager

If you are ambitious, team player and strive to deliver high standards services, we would like to hear from YOU!

You will take the lead monitoring operational performance across Soft FM, ensuring compliance with legislation. Develop systems, measure performance, gather accurate data to support highquality reports. This is a key position to champion best practice.

You will be responsible for

Daily management of Soft FM provide efficient and effective services to wards and departments in Choice sites, ensuring the service is responsive.

Overseeing all aspects of Domestic, Linen and Portering service, ensuring staff are fully trained, competent

Monitoring external nonclinical service contracts, Linen Services, Hygiene Services, and Equipment Maintenance

Develop robust administrative systems to ensure accurate and timely recording of ESR data, sickness, appraisals, training, annual leave and the supervision of National Standards of Cleanliness audits and National Standards for porters.

Build an understanding of the service, fostering strong working relationships with Domestic Services & Portering/Transport teams and service users supporting a responsive customerfocused team

Main duties of the job

Duties include;

Developing and implementing procedures to monitor service performance in line with Service Level Agreements and external contracts, Domestic and Linen

Ensuring monitoring data is accurately recorded, analysed, and reviewed, with appropriate action plans developed and audit activity completed.

Support the annual appraisal process for departmental staff

Managing staff attendance in line with the Choice Attendance Management Policy, including conducting attendance management meetings.

Reporting to the Patient Services Manager, Hotel Service Manager and Head of Facilities on performance of service providers re-National Standards of Cleanliness and National Standards for Porters

Demonstrating flexibility by working during the normal week, evenings, and weekends in line with service needs. Domestic & Linen Manager, Porter/Transport (Training & Compliance)

Job description

To monitor operational performance standards within Hotel Services and provide a mechanism for the measurement of compliance against all legislative and published guidelines and healthcare standards. To collate credible and robust information on performance standards for the composition of reports. The role has a particular focus on Domestics National Standards of cleanliness and Portering National Standards will be your main focus.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.