Health Care Support WorkerNHS

Job summary

Under the direction of the Head of Service, Healthcare Support Workers will assist in delivering high-quality, person-centred care and support to patients with life-limiting illnesses, ensuring their comfort, dignity, and well-being.

Shortlisted applicants will be invited to an open day being held on 20th February 2026.

Main duties of the job

• Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.
• Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.
• Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.
• Facilitate late discharge and support overnight admissions into hospice care.
• Monitor patients' vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.
• Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.
• Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.
• Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.
• Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.

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Job description

• Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.
• Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.
• Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.
• Facilitate late discharge and support overnight admissions into hospice care.
• Monitor patients' vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.
• Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.
• Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.
• Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.
• Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.
• Provide emotional support and companionship to patients and their families, actively listening to their concerns and offering reassurance and empathy.
• Collaborate effectively with multidisciplinary team members, including nurses, doctors, social workers, and therapists, to ensure coordinated and holistic care for patients and families.
• Participate in team meetings, case conferences, and care planning sessions, contributing insights and observations to inform patient care plans and goals.
• Provide supervision and guidance for volunteers, working with the Volunteer Manager when necessary to maximise volunteer impact.

About us

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.

We provide comprehensive, compassionate care through two primary patient services:

• 24-hour, 14-bed Inpatient Service
• 24-hour Hospice at Home Service

Additionally, we offer wider support to patients and their families through:

• Complementary therapies & hairdressing
• Counselling and Bereavement Support for adults, children and teenagers
• Day services with individual and group sessions
• Family memory events
• Occupation therapy and physiotherapy
• Social work
• Spiritual care
• Tailored experiences for patients and loved ones