Band 2 Receptionist/Admin AssistantNHS

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

LEARNING DISABILITIES SERVICE - EAST HUB, RIVERSIDE LODGE - Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week.

We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service.

The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast-paced environment. A calm but proactive approach with the ability to multi-task is desirable.

Main duties of the job

The post holder will assist in the provision of a comprehensive receptionist/administrative service on a day to day basis, to accurately input confidential data using a variety of Trust IT systems and the Electronic Patient Record (Rio), and contributing to the efficient and effective running of all administrative and office systems, adhering to Standard Operating Procedures, where appropriate, within the Learning Disabilities Service.

Job description

For further information please see full job description

To undertake the following tasks as directed by the Office Manager: -

• To assist in the provision of a meet and greet service, to monitor and maintain the reception area, ensuring a polite, efficient and professional introduction is given to all patients, staff and other visitors, maintaining a signing in/out book.
• Provide flexible administrative and clerical cover as required to
• To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality
• To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.

About us

Working for our organisationBe part of our team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.