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Sheffield Management & Leadership

Organisational Resilience - Service ManagerNHS

Sheffield, S5 7AU Permanent £57,528 to £64,750
Posted 29 September 2026 Closing date 14 October 2026
Meadowhall Rail Station (1.9 miles, direct) Attercliffe (1.6 miles, direct) Meadowhall Interchange/D1 (1.8 miles, direct)

Job summary

We are seeking an exceptional leader to become our Organisational Resilience (Service Manager) providing strategic leadership for Emergency Preparedness, Resilience and Response (EPRR), business continuity and organisational resilience across the Trust. This is a high-profile role with direct responsibility for leading the Trust's approach to preparedness, response and recovery, ensuring we can continue to deliver safe patient care during major incidents, service disruptions and wider organisational challenges.

Reporting to the Chief Operating Officer as the Accountable Emergency Officer, you will provide expert advice to Executive Directors, senior clinical leaders and Trust committees while leading the Trust's EPRR assurance programme and resilience agenda. You will lead a specialist team, work closely with clinical and corporate services, and represent the Trust across local, regional and national resilience partnerships. You will be equally comfortable working through others on operational issues, developing strategy, providing assurance and supporting command arrangements during business continuity issues incidents.

Main duties of the job

We are looking for an experienced operational leader who can demonstrate:

  • Significant management experience within a complex healthcare or equivalent organisation.
  • Experience of emergency planning, business continuity or organisational resilience.
  • Strong leadership, influencing and partnership-working skills.
  • The confidence to operate effectively with senior leaders internally and external system partners.

This is an excellent opportunity to shape and strengthen resilience across one of the NHS's leading teaching hospitals and to play a pivotal role in protecting services for patients, staff and communities.

Job description

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

About us

Sheffield Teaching Hospitals is one of the UK's largest NHS Trusts, serving patients across Sheffield, South Yorkshire and beyond.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

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