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Newcastle upon Tyne Customer Service & Admin

Education Team LeaderUniversity

Newcastle upon Tyne Full time £32,080 - £33,002 a year
Posted 25 September 2026 Closing date 11 October 2026

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role

Newcastle University Business School are seeking two experienced and highly motivated Education Team Leader’s to join our Education Team.  These roles will be responsible for delivering an efficient support service for both staff and students by organising, managing and prioritising the workload of the Education Administrators and Assistants.

You will work with closely with the Education Management Team to build and develop a team as well as co-ordinating the School Assessment procedures and providing administrative support to various School Committees and Forums.

You will be passionate about ensuring that students and academic staff are provided with a consistently excellent level of service.  You will also need to have excellent organisational skills together with experience of line managing staff.

There are two full time, open ended positions available.  To apply, please complete an online application and upload a CV and cover letter. Your cover letter is a supporting statement, and you should outline how you meet the essential criteria of the role and evidence this with examples.

For informal enquiries regarding the role please contact David Ormston-Simpson, Education Manager by email ([email protected]).

Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.

Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research.

Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.

For more information about Newcastle University Business School, please visit our website https://www.ncl.ac.uk/business/

£32,080 to £33,002 with progression to £34,610 per annum

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