Receptionist - Whitchurch Medical CentreNHS

Job summary

Salary Available Upon Request

25 hours a week

Whitchurch Medical Centre is looking to recruit a part-time receptionist to work within our friendly and organised practice. We are a busy practicing with 11,000 patients.

Computer literacy skills are essential, preferably with previous experience in primary care.

The successful candidate must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner and have the ability to work as part of a team.

You will be part of our front of house team who are the first contact for our patients as well as undertaking daily admin tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding environment and lots of patient contact both face to face and on the telephone

Hours: Part-time 20 to 30 hours weekly but must be available to cover for colleagues during holidays and sickness.

Main duties of the job

Whitchurch Medical Centre are looking to recruit a part time receptionist to work within our friendly and organised practice. We are a busy practice with11,000 patients.

Computer literacy skills are essential, preferably with previous experience in primary care.

The successful candidate must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner and have the ability to work as part of a team.

Hours: Part time but must be available to cover for colleagues during holidays and sickness.

You will be part of our front of house team who are the first contact for our patients as well as undertaking daily admin tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding

Job description

Educated to GCSE level or equivalent

Experience of working with the general public

Excellent communication skills (written and oral)

Strong IT skills

Clear, polite telephone manner

Effective time management (Planning & Organising)

Ability to work as a team member and autonomously

Good interpersonal skills

Problem solving & analytical skills

Ability to follow policy and procedure

Polite and confident

Flexible and cooperative towards service needs

Motivated

Forward thinker

High levels of integrity and loyalty

Sensitive and empathetic in distressing situations

Ability to work under pressure

Flexibility to work outside of core office hours

About us

The Practice is situated in Whitchurch and it benefits from a range of shops and restaurants locally. Whitchurch Medical Centres team comprises of 5 GP Partners, and 5 GP assistants, 3 Practice Nurses, 2 Healthcare Assistants and is supported by a highly effective and friendly admin and reception team. We are proud to be a research ready, teaching practice for medical and nursing students as well as a training practice.