Social PrescriberNHS

Job summary

Are you passionate about improving people's wellbeing and making a real difference in your local community? We are looking for a compassionate and proactive Social Prescribing Link Worker to join our team and help patients access the support, services, and community resources they need to live healthier, more independent lives.

In this rewarding role, you will work closely with patients, their families, carers, healthcare professionals, and community organisations to provide personalised, holistic support that focuses on what matters most to each individual. You will help people overcome social, practical, and wellbeing challenges, develop tailored care and support plans, and connect them with local services and opportunities that can improve their overall quality of life.

As part of a supportive multidisciplinary team, you will play a key role in strengthening community connections, promoting social prescribing across the Primary Care Network, and helping to reduce health inequalities. This is an excellent opportunity for someone who enjoys building relationships, empowering others, and creating positive outcomes for individuals and communities alike.

Main duties of the job

The Social Prescribing Link Worker supports patients referred through the TLCP Practice and PCN by providing personalised, holistic support to improve their health, wellbeing, and independence. Working closely with individuals, families, carers, healthcare professionals, and community organisations, the post holder helps people identify what matters most to them, develop personalised care and support plans, and access appropriate community, voluntary, statutory, and health services. The role involves managing a caseload, monitoring outcomes, building strong relationships with local community resources, supporting the development of sustainable community networks, and promoting social prescribing across the PCN. The post holder will also contribute to service evaluation, multidisciplinary working, patient advocacy, and the continuous development of local support services.

Job description

Core Duties

The Social Prescribing Link Worker will:

• Take referrals from within TLCP Practice/PCN. These could come from a number of sources such as GPs, nurses, pharmacists, INT, Care Navigators, and care coordinators.
• Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes;
• Develop trusting relationships by giving people time and focus on what matters to them;
• Take a holistic approach, based on the persons priorities, and the wider determinants of health;
• Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services; including capturing the physical and mental vitals.
• Evaluate the individual impact of a persons wellness progress.
• Manage and prioritise their own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
• Where required and as appropriate, refer people back to other health professionals within the network eg when there is a mental health need requiring a qualified practitioner.
• Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals. They will ensure those organisations and groups are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.
• Work together with all local partners and members of the PCN MDT to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.
• Have a role in educating non-clinical and clinical staff within the organisation what other services and support are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.

Other Duties:

• Work within the policies of the scheme and Practices.
• Maintain a good working knowledge of health and safety procedures. Participate in data-led evaluation of the service.
• Promote client involvement in the management of the service.
• Participate in regular supervision sessions and appraisals with your line manager. Attend training and development activities as identified and participate in meetings as required. Take an active role in reflecting, reviewing and developing professional knowledge, skills and behaviours.
• Maintain administration systems and workspace used in a clean and tidy condition.
• Attend site MDTs to embed relationships and promote social prescribing across the PCN.
• Work flexibly to meet the needs of clients and use appropriate judgement to ascertain the number and length of sessions required, whilst being mindful of service capacity.
• Undertake any other duties that are commensurate with the post and within the post holders clinical competence.
• Proactively develop strong links with local agencies and seek regular feedback about referral quality, as well as the impact of social prescribing on referral agencies.

About us

Mission Statement: Each and every patient Matters

TLCP Partnership aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner. We will:

• Provide a service which puts patient welfare at the heart of all we do
• Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients
• Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team
• Nurture a culture which is innovative, forward looking and adaptable
• Take into account the evidence provided by scientific and medical research in our treatment