Prescribing ClerkNHS

Job summary

Join our dedicated team in a rewarding role where your work makes a meaningful difference to the care of some of the most vulnerable patients in our community.

The Prescribing Clerk plays a key role in supporting the safe and efficient management of repeat prescribing and medication administration within the GP practice. As the practice exclusively provides care for patients living in nursing and residential homes, the role requires close liaison with care home staff, community pharmacies, and the clinical team to ensure timely prescription processing, accurate medication records, and continuity of care for a complex and vulnerable patient population.

Main duties of the job

The role involves liaising with patients, healthcare professionals, and pharmacies, as well as maintaining the confidentiality and security of patient information. Additionally, the Prescription Clerk may assist with administrative tasks such as handling prescription inquiries and coordinating medication orders.

The candidate must demonstrate interpersonal skills when dealing with all levels of staff across the practice and BGPA using persuasion, tact and reassurance where necessary.

Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.

Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.

Job description

Process Prescription Requests: Accurately prepare and issue repeat prescriptions as per doctors instructions, ensuring all information is correct and up to date via EMIS.

Patient Record Management: Update and maintain patient medication records, ensuring all prescriptions are logged and monitored for accuracy and compliance.

Prescription Reviews: Assist with the review of repeat prescriptions, checking for discrepancies, expired medications, or potential interactions.

Monitor Prescription Stock Levels: Assist in managing inventory of prescription medications, ensuring timely reordering of stock and proper storage.

Handle Prescription Inquiries: Respond to phone calls or emails from patients, pharmacies, and healthcare professionals regarding prescription issues or requests.

Ensure Legal and Regulatory Compliance: Follow guidelines and regulations regarding the dispensing of medications, ensuring prescriptions are processed in accordance with medical, legal, and ethical standards.

Confidentiality: Maintain strict confidentiality of all patient information and prescription details in compliance with data protection laws.

General Administrative Support: Assist with other administrative tasks such as organising prescription-related paperwork and updating records in the practices management system.

About us

BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.

BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.

BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.

BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.