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North Northamptonshire Customer Service & Admin

People OfficerNHS

Kettering, NN15 7PW Permanent £28,392 to £31,157
Posted 25 September 2026 Closing date 6 October 2026
Kettering Rail Station (0.4 miles, direct) Wansford (Nene Valley Railway) (18.5 miles, direct) Northampton Bus Interchange (13.1 miles, direct)

Job summary

Are you an experienced People Officer looking for a career in the NHS? Perhaps you are already a seasoned People Assistant or administrator looking to further your career.

We have an excellent development opportunity for a People Officer to support our People Team at NHFT. The People Officer plays a crucial role by providing first line advice and guidance on policies and procedures to support the delivery of a customer focused People service.

The post holder will be the first point of contact for enquiries for the People Tam and will be expected to work on their own initiative.

Main duties of the job

The People Officer provides a comprehensive administrative and advisory service within the People Team, acting as the first point of contact for staff enquiries across the Trust. The role involves providing guidance on people policies, procedures and terms and conditions of employment, resolving routine queries and escalating more complex matters where appropriate. We are looking for someone who is able to work on their own initiative, prioritise and organise their own workload and communicate effectively with staff of all levels within the organisation to resolve concerns and queries, provide advice and guidance and know when to escalate to senior staff.

Job description

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

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