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Wandsworth Customer Service & Admin

ReceptionistNHS

Wandworth Common, SW18 2QU Permanent £14
Posted 25 September 2026 Closing date 15 October 2026
Wandsworth Town Rail Station (0.3 miles, direct) East Putney Underground Station (1.2 miles, direct) Victoria Station (3.1 miles, direct)

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Wandsworth Common Care Home in London. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other respo

Main duties of the job

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities will include answering the telephone, responding to enquiries, redirecting calls, completing administration, maintaining databases, and providing administrative assistance as required by the General Manager. This role requires excellent communication skills, both verbal and written, as well as confidence in using computers. A positive, friendly, and welcoming attitude is essential, along with previous exposure to problem-solving and client complaints.

Job description

Package Description: Shift Details: 8:00 - 14:00 / 14:00 - 20:00. Weekends and all public holidays.

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Wandsworth Common Care Home in London. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

Other responsibilitieswillinclude:

  • Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
  • Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

  • Have excellent communication skills both verbal and written.
  • Be confident in using computers.
  • Have a positive,friendly,and welcoming attitude.
  • Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

About us

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Were committed to offering a culture that values respect, compassion, and a shared commitment to exceptional care. Avery is known for helping residents lead fulfilling lives whilst providing opportunities for team members to grow in a caring, supportive environment.

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