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North West Leicestershire Customer Service & Admin

GP ReceptionistNHS

Swadlincote, DE12 7HR Permanent £12.71
Posted 25 September 2026 Closing date 8 October 2026
Polesworth Rail Station (6.9 miles, direct) Shackerstone Rail Station (Battlefield Line) (4.5 miles, direct) Springfield House (9.0 miles, direct)

Job summary

We have an exciting opportunity in our busy reception team on a part-time basis. We are looking for someone for 23.5 hours per week - Monday 8am - 5pm (includes 1/2hr unpaid lunch), Tuesday 7.30am - 1pm and Friday 8am to 6pm. This is a varied and demanding role providing services to patients at first point of contact with the practice, supporting the clinicians as well as the wider practice team. This is a role that continues to develop and is essential to the practice. The role involves dealing with patients over the phone and in person as well as associated administration.

Main duties of the job

We are looking for candidates ideally with previous experience of working at a GP surgery in a reception setting and ideally used SystmOne IT system. The candidate will need to be flexible, empathetic and have great communication and IT skills.

Job description

To be responsible for undertaking a wide range of reception duties including but not limited to, greeting and directing patients, effective use of the appointment system, booking appointments using a variety of methods including our AI triage system. This is a varied and demanding role providing services to patients and being the first point of contact.

About us

Measham Medical Unit is a friendly, well-established and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patient in North West Leicestershire, Staffordshire, Derbyshire and Warwickshire we have 16038 patients registered with us.

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